Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lance Bittinger

Fort Collins,CO

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Great with guests and people in general.

Overview

10
10
years of professional experience

Work History

Server/Bartender/Dishwasher/Expediter/Host/CLC

Red Robin
Fort Collins , Colorado
05.2021 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional service to high volume of daily customers.

Hardware/Sporting Goods/CAP 2 Associate/Cashier

Walmart
Fort Collins, Colorado
05.2017 - 04.2021
  • Maintained a neat and organized work area while adhering to safety standards.
  • Resolved customer inquiries regarding product availability, pricing, product features, returns and exchanges.
  • Organized back-room stock shelves according to company policies and procedures.
  • Performed daily register operations such as opening and closing duties, cash handling.
  • Assisted in maintaining a clean store environment through dusting shelves and vacuuming floors.
  • Operated POS system accurately for transactions including payments with cash or credit cards.
  • Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.

Server

Metrolux Dine In
Loveland , CO
10.2019 - 03.2020
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Served food in a movie theater setting.

Cashier/Cook

KFC
Fort Collins, Colorado
12.2014 - 07.2016
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Proper handling and preparation of raw meats.

Education

High School Diploma -

Fossil Ridge High School
Fort Collins, CO
05-2016

High School Diploma -

Newark High School
Newark, OH
01-2016

Skills

  • Order Management
  • Supply Restocking
  • Food Running
  • Guest Engagement
  • Table Bussing
  • Table Setting
  • Beverage Preparation
  • Safe Food Handling
  • POS operation
  • Dining crew workflow optimization
  • Professional Appearance
  • Quality Control
  • Sales Techniques
  • Item promotion
  • Strong Work Ethic
  • Customer Engagement

Languages

English
Professional

Timeline

Server/Bartender/Dishwasher/Expediter/Host/CLC

Red Robin
05.2021 - Current

Server

Metrolux Dine In
10.2019 - 03.2020

Hardware/Sporting Goods/CAP 2 Associate/Cashier

Walmart
05.2017 - 04.2021

Cashier/Cook

KFC
12.2014 - 07.2016

High School Diploma -

Fossil Ridge High School

High School Diploma -

Newark High School

Similar Profiles

CREATE PROFILE
Lance Bittinger