Connie Hoyos Pandolfo
Stroudsburg Area School District
Stroudsburg,PA
27
years of professional experience
Drives customer loyalty and repeat business through strong sales and service performance.,Supports sales operations and client acquisition through product knowledge and effective training.,Delivers organized, dependable support across multiple priorities while advancing team goals.,Builds trust-based customer relationships that contribute to business success.
Work History
Key holder
- Managed opening and closing operations of the store business at scheduled times in the mall.
- Trained new sales associates to ensure consistent delivery of exceptional customer service
- Established specific sales targets
- Received and merchandised new stock to meet company standards and enhance product presentation
Paraprofessional Substitute / Lunch room monitor
5 Years 7 Months- Increased student safety during lunch periods by diligently supervising all areas of the cafeteria and intervening in any conflicts or issues.
- Assisted in maintaining an orderly lunch line, ensuring students received their meals quickly and efficiently.
- Facilitated timely clean-up after each lunch period, preparing the space for subsequent groups of students to enjoy their meals comfortably.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Coordinated with fellow lunch monitors to provide comprehensive coverage of all areas within the designated eating space, maximizing supervision effectiveness.
- Reduced instances of bullying in the cafeteria by actively monitoring interactions between students and taking appropriate action when necessary.
- Provided actionable feedback to administration on lunchroom procedures, contributing to improved student experiences during meal times.
- Improved student behavior by implementing a structured lunchtime schedule and clearly communicating expectation.
- Handled emergency situations calmly and efficiently, providing first aid and following school protocols.
- Promoted good nutrition habits among students by encouraging healthy food choices during meal times.
- Trained new Lunch Monitors on best practices for maintaining a safe environment for all students involved.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Created a welcoming atmosphere within the cafeteria, promoting inclusivity among students of diverse backgrounds.
- Fostered positive relationships with students, offering guidance and support, which promoted a supportive lunchtime environment.
Sales Supervisor
9 Years 3 Months- Opened and closed store shifts, completing cash handling and security procedures accurately.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Monitored store merchandise on a regular basis to support proper display and replenish stock.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Constructed displays and signs to promote specified products and sales promotions.
Religion Teacher Assistant
2 Years 8 Months- Created safe, nurturing classroom environment, fostering emotional well-being and academic growth for all students.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Established a positive learning environment through effective classroom management strategies and clear expectations.
Selling supervisor
5 Years 9 Months- Opened and closed store daily, ensuring all operations ran smoothly., Compiled daily store reports, role model customer service
- Greeted customers, ensured 100% customer service, and merchandised new products per company guidelines.
- Trained new staff on sales techniques and product knowledge.
- Managed inventory levels to ensure product availability and organization.
- Managed inventory levels to maintain product availability and organization.
Makeup Consultant
6 Months- Gained product knowledge, demonstrated skin care products, and performed makeovers for special events, graduations, and weddings.
- Advised clients on makeup application techniques and selected products tailored to individual needs.
- Gained extensive product knowledge to assist clients effectively., demonstrate skin care products, perform makeovers including special events, graduations, weddings.
- Created personalized skincare routines using Estee Lauder products to meet client skincare goals.
Education
- QUEEN BOURGHO COLLEGE
- NORTHAMPTON COLLEGE
- ROBERT FIANCE MAKEUP ARTIST
- MEDICAL RECEPTIONIST CERTIFICATE
Skills
Classroom Management
Student Engagement
Team leadership
Relationship Building
Teaching Assistant
Relationship management
Verbal communication
Bilingual communication
Positive and upbeat
Goals and performance
Process improvement
Peer Support
Product Knowledge
Timeline
Paraprofessional Substitute / Lunch room monitor
Stroudsburg Area School District
04.2021 - CurrentRead More
Religion Teacher Assistant
Saint Matthews Church
09.2012 - 05.2015Read More
Sales Supervisor
Gertrude Hawk
02.2012 - 05.2021Read More
Selling supervisor
Brooks Brothers
08.2001 - 05.2007Read More
Makeup Consultant
Estee Lauder Cosmetics
11.1999 - 05.2000Read More
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Key holder
DKNY
Read More