Highly adaptable and organized healthcare professional with extensive experience in operations management, process improvement, and team leadership. Proven ability to manage complex projects, implement new systems, and maintain efficient workflows in fast-paced environments. Key Skills/Training - Proficient in medical terminology and EMRs, CPR Certified, ICD-9 & ICD-10 coding, healthcare regulations, laws and policies; insurance form completion, medical administrative services, various software applications (Microsoft Office Suite – Outlook, PowerPoint, Excel, Word, Power Automate, Teams, Skype), Power BI, Concur, McKesson
Achieved PTO automation process by completing daily management of runs with accuracy and efficiency.
Collaborated with another Super user to develop and organize the PTO and On Call Schedules. Using an automated process we developed and tested workflows that will drive Excel Formulas and Power Automate, to streamline and make processes operational for leadership and operations teams flow in a seamless manner.