Connie Martinelli
San Jose,CA
Summary
Most Recently Relations Representative and Customer Service Specialist. Business development executive experienced in all aspects of sales and marketing, contract negotiation and account management.
Overview
30
30
years of professional experience
Work History
Account Manager / Sales Representative
North American Title Company
910 Campisi Way, Ste 107, Campbell, CA 95008
02.2016 - 10.2016
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Evaluated current service needs and product satisfaction levels with established customers.
- Developed and implemented value-added strategies for Real Estate Brokers to present to their agents to increase profitability.
- Researched clients' business issues and goals to offer appropriate solutions.
- Pursued all website inquiries in specific territories to increase potential customer base.
- Created alternative business plans to improve customer relationships.
- Networked and interacted with local associations to optimize industry connections.
Account Manager / Sales Representative
Orange Coast Title Company
1155 Meridian Avenue, San Jose CA 95125
11.2014 - 01.2016
- Created alternative business plans to improve customer relationships.
- Researched clients' business issues and goals to offer appropriate solutions.
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Fostered and facilitated relationships to increase revenue sales.
- Examined marketing material with the clients perspective in mind to increase sales and expand key client base.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Account Manager, AVP, Sales Representative,Transaction Coordinator, Customer Relations Specialist
Chicago Title Company
675 N 1st Street, San Jose, CA 95110
02.1996 - 11.2014
- Fostered and facilitated relationships with product distribution channels to increase product sales.
- Examined marketing material with the consumer perspective in mind to increase sales and expand key client base.
- Developed new business opportunities by effectively communicating value proposition to targeted new client
- Maximized revenues in several programs by implementing creative sales training techniques
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
- Created new revenue streams by cultivating successful partnerships with Real Estate and Mortgage Brokers within my territory resulting in more than $20,000,000. revenue over my career with Chicago Title.
- Evaluated current service needs and product satisfaction levels with established customers.
- Presented innovative digital media marketing presentations to executive decision makers.
Resident Relations Specialist
Nineteen800 - Sares-Regis
19700 Vallco Parkway, Cupertino CA 95014
03.2017 - Current
- Evaluated current needs of residents and their satisfaction levels with on-site management team.
- Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
- Quoted prices, availability and other leasing specifications.
- Pursued all website inquiries to increase future occupancy .
- Calendared and Created Resident Events to foster a positive experience for our residents and to show our appreciation for choosing our community.
Resident Relations Specialist
Sares-Regis / Nineteen800
19700 Vallco Parkway Cupertino CA 95014
03.2017 - Current
Education
Associate of Arts - Paralegal
Lawton Business College
1990
Skills
- Account and territory management
- Revenue and profit maximization
- Sales pipeline management
- Team building expertise
- Customer satisfaction
- Critical and creative thinking
- Excellent listening skills
- Effective negotiator
Timeline
Resident Relations Specialist
Nineteen800 - Sares-Regis
03.2017 - Current
Resident Relations Specialist
Sares-Regis / Nineteen800
03.2017 - Current
Account Manager / Sales Representative
North American Title Company
02.2016 - 10.2016
Account Manager / Sales Representative
Orange Coast Title Company
11.2014 - 01.2016
Account Manager, AVP, Sales Representative,Transaction Coordinator, Customer Relations Specialist
Chicago Title Company
02.1996 - 11.2014
Associate of Arts - Paralegal
Lawton Business College