Connie Martinez
Raton,NM
Summary
Driven by a commitment to excellence, leveraged venipuncture proficiency and exceptional teamwork skills at Miners Colfax Medical Center to enhance patient care and operational efficiency. Ability to maintain HIPAA compliance while achieving high accuracy in documentation and reporting significantly improved clinic processes and patient satisfaction. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Hardworking employee enthusiastic about learning this field inside and out. Pursue opportunities to learn new skills and contribute to group success. Strong administrative, relationship-building and problem-solving abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Miners Colfax Medical Center
06.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Clinic Assistant
Miners Colfax Medical Center
06.2022 - 06.2023
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Streamlined inventory management by organizing medical supplies, regularly restocking exam rooms, and maintaining equipment cleanliness.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously while maintaining high-quality results across all areas of responsibility within the clinic setting.
- Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
- Collected specimens, delivered to lab and brought results back to clinical team.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
Housekeeping and Laundry Attendant
Miners Colfax Medical Center
02.2020 - 06.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all hospital surfaces, wiped down any hospital equipment, and swept and mopped floors, & scrubbed walls.
- Demonstrated flexibility with scheduling, often taking on additional duties when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
- Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
- Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure situations.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Operated industrial machines, to ensure up to date policies, and cleanliness of linen and establishment.
- machines including washer, dryer, buffer, auto scrubber, UV lights, & decontamination chemicals.
Front End Associate
Medicine Shoppe
01.2020 - 04.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
Education
Associate of Science - Nursing
Trinidad State Junior College
Trinidad, CO05.2026
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Punctual and Reliable
- Safe Driving
- Time management skills
- Clean Driving Record
- Safe Driver Training
- Documentation And Reporting
- Materials Transport
- Communication and Interpersonal Skills
- Dependability and Honesty
- Ability to Lift 50 Pounds
- HIPAA Compliance
- Labeling Accuracy
- Data Entry
- Critical Thinking
- Problem-solving abilities
- Computer Proficiency
- Call Management
- Product Knowledge
- Appointment Scheduling
- Data Collection
Accomplishments
In 2022 I received the C.A.R.E.S Champion Award here at Miners Colfax Medical Center. In essence it represents what I have done here at this establishment. From Teamwork, to Responsibility, Initiative, to attitude and goal orientation, from work ethic to a positive patient rapport.
In 2013 I won a college class competition for hair-cutting & styling for Cosmetology. I am also CPR Certified, Defensive Driver Certified (however it expires this year in Sept.). I also am up-to-date with vaccines. I am detail oriented, efficient and meaningful with time as a priority. I have a clean driving record, and clean background.
Certification
Defensive Driving Cert.
CPR Cert.
C.A.R.E.S Champion
In essence, The C.A.R.E.S Champion is recognized for excellence in work ethic, responsibility, initiative. Conducting myself with professionalism with patients as well as co-workers in the establishment. Having good rapport with patients from taking the time to build it with them.
Additional Information
I am a hard worker, but also a smart worker, I am dedicated to always growing, & learning. I am resourceful, diligent and resilient and stand by representing myself with excellence.
Timeline
CNA
Miners Colfax Medical Center
06.2023 - Current
Clinic Assistant
Miners Colfax Medical Center
06.2022 - 06.2023
Housekeeping and Laundry Attendant
Miners Colfax Medical Center
02.2020 - 06.2022
Front End Associate
Medicine Shoppe
01.2020 - 04.2020
Associate of Science - Nursing
Trinidad State Junior College
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