Dedicated education and child welfare professional with over 15 years of experience in parent engagement, case management, foster care, and community outreach. Skilled in coordinating services, conducting assessments, facilitating workshops, and collaborating with multidisciplinary teams. Committed to strengthening families, supporting student success, and fostering positive school-community relationships.
Overview
22
22
years of professional experience
Work History
Parent Coordinator / Community Associate
New York City Department of Education
Bronx, NY
09.2016 - Current
Lead parent engagement initiatives to increase family participation in student achievement.
Coordinate workshops and school-wide events to strengthen community involvement.
Serve as liaison between families, administration, and Parent Associations.
Address parent concerns related to school policies and procedures.
Collaborate with internal departments to develop supportive programming for families.
Maintain accurate records using ATS and DOE systems.
Intake Case Planner / Preventive Services
Harlem Dowling Agency
New York, NY
05.2007 - 04.2015
Partnered with ACS to ensure child safety and family stability.
Conducted home visits, safety assessments, and family evaluations.
Provided individual and family counseling and crisis intervention.
Referred families to mental health, medical, domestic violence, and community resources.
Facilitated weekly family workshops and monitored client progress.
Prepared case documentation and compliance reports.
Intake Case Planner / Foster Care
Harlem Dowling Agency
New York, NY
05.2006 - 05.2007
Managed foster care and adoption cases, ensuring child well-being and permanency planning.
Prepared court reports, risk assessments, and case documentation.
Attended Family Court hearings in collaboration with ACS.
Provided counseling and crisis support to prevent placement disruptions.
Assisted with adoption finalization processes.
Adolescent Development Counselor
Group Home Services
New York, NY
10.2004 - 04.2006
Provided individual and group counseling to adolescent residents.
Monitored academic, social, and emotional development.
Supported residents in preparing for independent living.
Collaborated with families, schools, and service providers.
Certified Personal Care Aide / Homemaker
Self Help Agency
New York, NY
10.2003 - 02.2004
Assisted clients with activities of daily living and home support services.
Documented client progress and reported health or safety concerns.