I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. I am a mature team worker and adaptable to all challenging situations. I’m able to work well both in a team environment as well as using own initiative. I’m able to work well under pressure and adhere to strict deadlines.
Work History
Portfolio Operations Administrator
4 Years 3 Months
Schwan Financial Group | 05.2022 - Current
Generated monthly and quarterly reports to provide insights for decision-making
Coordinate with custodians, brokers, and wealth management advisors to resolve discrepancies and answer inquiries
Managed Black Diamond, DST Vision, and DST Fanmail platforms and implemented new custodian platforms.
Quarterly correspondence and disbursements for Charitable Remainder Trusts
Managed quarterly correspondence with stakeholders to ensure timely updates. and disbursements for Charitable Remainder Trusts
Human Resources Generalist/Officer
6 Years 10 Months
Plains Commerce Bank | 04.2015 - 02.2022
Advised leadership on management and employee relations by addressing demands, grievances, and resolving conflicts
Ensure the organization’s compliance with local, state, and federal regulations
Investigated employee issues and conflicts, facilitating resolutions to enhance workplace harmony
Led HR Assistant and HR Specialist in executing job responsibilities accurately and on time while overseeing their development and evaluations
Utilized HRIS and ATS systems to manage employee data effectively.
Process Workers’ Compensation claims
Proficient in HRIS and ATS system
Process Worker’s Compensation claims
Sales Associate
2 Years 2 Months
Aflac | 12.2012 - 02.2015
Implemented all business-building and relationship-building expectations with uniquely assigned accounts and customers.
Interviewed prospective clients to assess financial needs and review existing coverage, facilitating informed decision-making
Presented and explained insurance policy options tailored to client needs and goals, supporting their financial objectives
Criminal Background Supervisor
5 Years 2 Months
Verifications, Inc. | 08.2007 - 10.2012
Recommended and implemented measures to motivate employees and improve methods, equipment performance, product quality, or efficiency
Conferred with management and subordinates to resolve employee issues, complaints, or grievances, enhancing workplace relations
Planned and established work schedules, assignments, and production sequences to align with production expectations