Summary
Overview
Work History
Education
Skills
Timeline
Generic

Connie Smith

Walls,MS

Summary

Dynamic professional with a proven track record at Amazon, excelling in peer mentoring and training facilitation. Leveraged adaptive learning and effective communication to enhance student engagement and employee development. Achieved significant improvements in learning outcomes and productivity, demonstrating exceptional analytical skills and self-motivation.

Overview

4
4
years of professional experience

Work History

Learning Ambassador / Problem Solver

Amazon
05.2022 - Current
  • Supported interaction between students during group work activities using guided conversation.
  • Offered feedback to other providers to effectively address students' needs.
  • Motivated 100 students to learn new content and complete assignments to earn high grades.
  • Collaborated with teachers and staff members to evaluate program success and alignment with student needs.
  • Assisted in development of 20 individualized learning plans for student success.
  • Assessed student needs to determine appropriate level of required support.
  • Facilitated student engagement and collaboration to enhance classroom learning.

Pack Associate / Learning Ambassador

Amazon
11.2020 - 05.2022
  • Prepared 30 orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Operated tape machines, scales and label printers to package items correctly.
  • Loaded merchandise into specific packages most suited for product dimensions.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Assisted in development of individualized learning plans for student success.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.

Education

Associate of Science - Dental Assisting

Delta Technical College
Horn Lake, MS
05.2011

Skills

  • Peer Mentoring
  • Training facilitation
  • Adaptive Learning
  • Study Techniques
  • Employee Development
  • Self Motivation
  • Relationship Management
  • Effective Communication
  • Active Listening
  • Public Speaking
  • Analytical Skills
  • Student Engagement

Timeline

Learning Ambassador / Problem Solver

Amazon
05.2022 - Current

Pack Associate / Learning Ambassador

Amazon
11.2020 - 05.2022

Associate of Science - Dental Assisting

Delta Technical College
Connie Smith