Detail-oriented and dependable team player with strong patient care skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Office Assistant 1
UPMC Orthopaedic And Sports Medicine Of Erie
12.2023 - Current
Complete registration process for incoming patients
Verify demographics and insurance
Update info in EPIC
Collect copays
Schedule and reschedule appointments
Communicate changes with medical staff
Increase patient satisfaction by providing professional support
Maintain confidentiality
Interact with patients by phone and in person
Newborn Hearing Screener
Pediatrix At AHN St Vincent Hospital
01.2021 - 08.2023
Performed hearing screens on newborns
Collaborated with parents, pediatricians, nurses & staff to obtain/provide necessary information
Educated family on hearing screen process
Uploaded data to the company database & the State
Provided updates to the State
Maintained confidentiality
Ensured administrative tasks were completed
Caregiver
Private Residence
08.2020 - 05.2022
Provided compassionate and attentive care/acute care
Assisted with activities of daily living
Administered medications as prescribed, ensuring accurate dosage and timely administration
Documented detailed daily reports on each patient's progress, informing adjustments in care plans when necessary
Developed engaging recreational activities, boosting mental stimulation for patients
Efficiently created schedules for other caregivers
Assisted in transfers and rehabilitation exercises to guide patients towards improved mobility and function
Assisted with feeding and monitored intake/output
Obtained patient's vital signs to assess and document
Changed dressings and bandages to maintain proper healing and sanitary measures
Assisted with bathing, dressing, dental care and personal grooming
Communicated with and updated medical team
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Provided end of life care
Office Manager
Eagle Precision Tooling, Inc.
12.2014 - 07.2020
Handled all Accounting aspects- A/R, A/P, JE, Trial balance and Financial Statements
Invoiced accounts & followed up on collections
Created weekly payroll
Provided HR & Benefit Administration
Maintained Database management
Provided Customer Service
Aide
Fairview School District
10.2011 - 11.2014
Assisted faculty, staff & students
Built relationships & encouraged students
Provided a positive influence
Worked wherever needed
Maintained confidentiality
Regional Office Administrator
Crothall Healthcare Services
05.2003 - 05.2010
Provided administrative support for the Central region
Invoiced accounts
Handled local A/P, A/R & collections
Assisted Payroll department
Trained employees on Accounting software
Coordinated schedules & travel
Provided 24/7 Customer Service
Education
Associate of Applied Science - Business Administration And Management
Kaplan University
Davenport, IA
Skills
Patient Care
Hearing Screening Procedures
Patient Education
Maintaining Patient Records
Task Prioritization
Attention to Detail
Multitasking
Effective Communication
Timeline
Office Assistant 1
UPMC Orthopaedic And Sports Medicine Of Erie
12.2023 - Current
Newborn Hearing Screener
Pediatrix At AHN St Vincent Hospital
01.2021 - 08.2023
Caregiver
Private Residence
08.2020 - 05.2022
Office Manager
Eagle Precision Tooling, Inc.
12.2014 - 07.2020
Aide
Fairview School District
10.2011 - 11.2014
Regional Office Administrator
Crothall Healthcare Services
05.2003 - 05.2010
Associate of Applied Science - Business Administration And Management
Kaplan University
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