Connie Sutorius
Lake Forest,CA
Summary
I am a hardworking Sales Associate committed to driving high sales that fit the customers needs and wants. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Sales Associate
Summserset Superstore
Anaheim, California
05.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Closed deals and followed though to to make sure clients were satisfied.
- Maintained up-to-date knowledge of store merchandise and policies.
Sales Associate
Backyard Expressions
Lake Forest, CA
11.2019 - 05.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Education
Some College (No Degree) - Psychology
Irvine Valley College
Irvine, CASkills
- Payment Processing
- Order Processing
- Upselling
- Product Sales
- Customer Needs Assessment
- Merchandise Display
- Excellent people skills
- Building rapport
- Energetic self-starter
- Teamwork and Collaboration
- Exceptional customer service
- Hospitality and accommodation
Timeline
Sales Associate
Summserset Superstore
05.2024 - Current
Sales Associate
Backyard Expressions
11.2019 - 05.2024
Some College (No Degree) - Psychology
Irvine Valley College
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