Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Connie Thorpe

Columbus,GA

Summary

Results oriented Loan Processor / Loan Originator highly effective at coordinating documents and processes between Realtors, Borrowers and Third Party Individuals in the mortgage industry. Expert negotiator, problem solver and organizer. Over 40 years of experience in Loan Processing, Loan Originations and Management.

Overview

18
18
years of professional experience

Work History

Sr. Loan Processor

Crosscountry Mortgage Inc
Columbus, GA
02.2022 - Current
  • Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
  • Processed loan documents in a timely manner to meet closing deadlines.
  • Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
  • Verified credit reports for accuracy and completeness prior to loan approval.
  • Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
  • Responded promptly to customer inquiries regarding their loan status and requirements.

Sr. Loan Processor

MiLEND
Alpharetta, GA
01.2021 - 02.2022
  • Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
  • Processed loan documents in a timely manner to meet closing deadlines.
  • Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
  • Verified credit reports for accuracy and completeness prior to loan approval.
  • Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
  • Responded promptly to customer inquiries regarding their loan status and requirements.

Sr. Loan Processor

Prosperity Home Mortgage
Alpharetta, GA
11.2016 - 12.2020
  • Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
  • Processed loan documents in a timely manner to meet closing deadlines.
  • Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
  • Verified credit reports for accuracy and completeness prior to loan approval.
  • Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
  • Responded promptly to customer inquiries regarding their loan status and requirements.

Loan Processor III

BankSouth Mortgage
Duluth, GA
07.2015 - 11.2016
  • Reviewed and evaluated loan applications to ensure accuracy, completeness, and compliance with state and federal regulations.
  • Processed loan documents in a timely manner to meet closing deadlines.
  • Coordinated document preparation with attorneys, title companies, lenders, and other third parties as needed.
  • Verified credit reports for accuracy and completeness prior to loan approval.
  • Analyzed income documentation including pay stubs, W2s, tax returns, bank statements. to determine borrower's ability to repay the loan.
  • Responded promptly to customer inquiries regarding their loan status and requirements.

Mortgage Loan Officer

HomeServices Lending
Alpharetta, MN
09.2013 - 07.2015
  • Developed and maintained ongoing relationships with Berkshire Hathaway Georgia Properties real estate agents and their clients.
  • Responsible for meeting clients, discussing their mortgage objectives and guiding them through the process of obtaining a mortgage loan.
  • Duties entailed gathering and validating information, submitting to Loan Processing and following the loan process from start to finish ending with a satisfied Borrower and Real Estate Agent at the closing table.

  • Maintained current knowledge of secondary market trends, government programs and other available financing sources.
  • Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.
  • Resolved borrower complaints in a timely manner while providing excellent customer service.
  • Educated customers on various aspects of mortgage financing options available.

Branch Manager

Wachovia Mortgage FSB / Wells Fargo Mortgage
Columbus, GA
02.2006 - 09.2013
  • Originally started in this position with Wachovia Mortgage as a Mortgage Consultant; promoted to Branch Manager in 2007.
  • As a producing Branch Manager, I managed a team of approximately 10 Loan Officers
  • Upon Wachovia being purchased by Wells Fargo, I transferred over to Wells Fargo as a Producing Sales Manager, managing a team of six Loan Officers
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Reviewed loan applications to ensure accuracy and compliance with regulations.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.

Skills

  • Encompass
  • Problem Resolution
  • VA/FHA/Conventional
  • Ga Dream / USDA
  • Supervisory / Management
  • Customer Service
  • Business Operations

Accomplishments

HomeServicesBankSouthMiLENDCrosscountry
  • Wachovia Mortgage #1 Nationwide new hire Loan Consultant - 2006
  • Wachovia Mortgage Most Improved Branch Production 2007 - 2008
  • 12 year MBAG Gold Award Recipient

Timeline

Sr. Loan Processor

Crosscountry Mortgage Inc
02.2022 - Current

Sr. Loan Processor

MiLEND
01.2021 - 02.2022

Sr. Loan Processor

Prosperity Home Mortgage
11.2016 - 12.2020

Loan Processor III

BankSouth Mortgage
07.2015 - 11.2016

Mortgage Loan Officer

HomeServices Lending
09.2013 - 07.2015

Branch Manager

Wachovia Mortgage FSB / Wells Fargo Mortgage
02.2006 - 09.2013

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Connie Thorpe