Connie Welcher
DesMoines,IA
Summary
Recent Master of Social Work graduate with concentrations in Administration and Public Policy and a strong background in community resource coordination, civic engagement, public policy advocacy, and systems-level social work practice. Experienced in intake services, community outreach, program development, resource navigation, and collaborative leadership. Skilled in building partnerships, managing complex projects, conducting community-based advocacy, and supporting vulnerable populations through trauma-informed and person-centered approaches. Demonstrated leadership experience in nonprofit, educational, healthcare, and volunteer settings with a strong commitment to equity, accessibility, and public service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Star Manager
Bee a STAR Tupperware Sales
09.2011 - Current
- Manage a nationally recognized sales and leadership organization ranked in the Top 50 nationally for recruiting and team building and Top 100 nationally for unit sales performance.
- Recruit, mentor, and support team members through onboarding, leadership development, coaching, and ongoing professional training.
- Develop curriculum and facilitate in-person and virtual training programs focused on sales development, leadership skills, customer engagement, and team growth.
- Coordinate and lead virtual and in-person sales events, team meetings, workshops, conferences, and customer engagement activities.
- Maintain detailed records related to sales tracking, inventory coordination, training participation, and organizational performance metrics.
- Utilize relationship-building and customer service strategies to foster long-term client retention and team engagement.
- Support conflict resolution, problem-solving, and team communication within a fast-paced and highly collaborative environment.
- Develop marketing strategies, social media outreach, and community engagement initiatives to expand organizational visibility and sales growth.
- Manage scheduling, event planning, and operational coordination for multiple ongoing projects and sales initiatives.
- Demonstrate strong public speaking and facilitation skills through training presentations, recruitment events, and leadership development activities.
Community Resources Coordinator, Intern
Altoona Public Library
09.2025 - 04.2026
- Conducted one-on-one resource navigation and support services for library patrons seeking housing assistance, employment resources, GED support, and community referrals.
- Developed and maintained a community resources database to improve public access to local support services and nonprofit organizations.
- Assisted in the development of an interactive GIS mapping project focused on improving accessibility to community resources and social services.
- Coordinated outreach efforts and collaborated with local agencies and service providers to strengthen referral pathways for vulnerable populations.
- Assisted with program planning, accessibility initiatives, and community engagement projects focused on equity and inclusion.
- Facilitated patron support using trauma-informed, person-centered, and strengths-based approaches.
Social Work Intern
IA Balance of State Continuum of Care
05.2025 - 08.2025
- Assisted with statewide homelessness policy and systems coordination efforts through Continuum of Care initiatives.
- Supported regional outreach and collaboration efforts with service providers, housing organizations, and rural community agencies.
- Participated in data monitoring, project evaluation, and outcomes tracking related to homelessness and housing stability programs.
- Contributed to community engagement initiatives and advocacy efforts focused on housing access and coordinated care systems.
- Supported development of onboarding procedures and resource materials for leadership and stakeholder engagement.
Welcome Home Specialist
Iowa Home Care LLC
06.2015 - 02.2016
- Coordinated patient intake, hospital admissions, and discharge services to support continuity of care.
- Maintained accurate and detailed healthcare documentation in compliance with federal healthcare standards.
- Assisted patients and families with service coordination and communication between medical providers and support services.
- Supported medical records management, transcription, and administrative coordination within a fast-paced healthcare environment.
Education
Master of Social Work - Administration/Leadership Specialty
Grand View University
Des Moines, IA05-2026
Certificate of Diversity, Equity & Inclusion -
Grand View University
Des Moines, IA05-2026
Bachelor of Social Work -
Grand View University
Des Moines, IA05-2025
Bachelor of Science - Political Science And Government
Grand View University
Des Moines, IA05-2025
Skills
- Decision-making
- Time management
- Team leadership
- Customer service
- Team Building
- Staff training and development
- Project Development
- Verbal and written communication
- Public Speaking
- Conference Coordination,
- Project management
Affiliations
- National Association of Social Workers
- American Association of University Women
- Boy Scouts of America
- United Way OpportUNITY Poverty Summit - Leadership Work Group
Certification
- National Career Readiness Certificate - Gold Level, State of Iowa, 2014
Timeline
Community Resources Coordinator, Intern
Altoona Public Library
09.2025 - 04.2026
Social Work Intern
IA Balance of State Continuum of Care
05.2025 - 08.2025
Welcome Home Specialist
Iowa Home Care LLC
06.2015 - 02.2016
Star Manager
Bee a STAR Tupperware Sales
09.2011 - Current
Master of Social Work - Administration/Leadership Specialty
Grand View University
Certificate of Diversity, Equity & Inclusion -
Grand View University
Bachelor of Social Work -
Grand View University
Bachelor of Science - Political Science And Government
Grand View University