Connor Baxa
Crystal lake,Illinois
Summary
Results-driven Area Manager and Business Systems Analyst with experience leading high-performing teams in fast-paced operations. Skilled in process improvement, workflow optimization, and data-driven decision-making to enhance productivity and efficiency. Proficient in Salesforce CRM, Tableau, and Excel, with intermediate SQL knowledge. Known for strong communication, leadership, and cross-functional collaboration that drive safety, quality, and continuous improvement across the organization.
Overview
4
4
years of professional experience
Work History
Business Systems Analyst
Inav LLC
Crystal Lake, IL
04.2025 - Current
- Analyzed business requirements to improve system functionalities and user experience.
- Facilitated user acceptance testing to validate system enhancements and changes.
- Assisted with training sessions for end users on new software applications.
- Created detailed user manuals and documentation for system processes and procedures.
- Developed and implemented Tableau dashboards to provide insights into business metrics.
- Documented all project steps along the way to ensure a smooth transition when handing off projects.
Area Manager
Amazon
Huntley, Illinois
08.2024 - 04.2025
- Managed and developed a team of 45 to 120 associates in a high-volume fulfillment center, ensuring that performance and productivity goals were consistently met or exceeded.
- Led daily team huddles, communicated key performance metrics, and provided real-time feedback to associates to drive continuous improvement.
- Supervised the execution of safety and quality standards across a couple of departments, ensuring a safe work environment and compliance with OSHA regulations.
- Developed and led a department-wide restructuring project aimed at standardizing work practices, improving operational efficiency, and aligning team performance with organizational goals.
Marketing Trainee
The Global Tech Experience
09.2023 - 12.2023
- Created strategies focused on connecting younger demographics with clean water initiatives worldwide.
- Created content for social media platforms, including website copy, blog posts, and email campaigns.
- Designed and built an e-commerce website using Shopify.
- Assisted in managing social media channels, scheduling posts, and monitoring engagement, helping to increase brand visibility and follower growth.
Johns Hopkins Research Intern
Johns Hopkins University
06.2021 - 08.2021
- An intensive, innovative, and diverse summer research experience.
- Enhanced skills in the following areas: teamwork, and critical thinking.
- Developed adaptability and critical analysis through diverse research methodologies.
- 10-week program, 40 hours per week, funded stipend $8,500.
Education
Bachelor of Arts - Liberal Studies
Arizona State University (ASU)
Tempe, AZ12.2023
A.A Degree -
Waubonsee Community College
12.2020
Skills
- Logistics
- Workforce planning
- Operational efficiency
- Strategic planning
- Relationship building and management
- Team development
- Staff training and development
- Content creation
- Critical thinking
- Documentation creation
- Data visualization
HONORS
Johns Hopkins University 2021 Summer Research Symposium, Baltimore, MD, The Leadership Alliance National Symposium 2021, Brown University, Providence, RI, Presidential Dean’s List (Waubonsee Community College), Sugar Grove, IL
Timeline
Business Systems Analyst
Inav LLC
04.2025 - Current
Area Manager
Amazon
08.2024 - 04.2025
Marketing Trainee
The Global Tech Experience
09.2023 - 12.2023
Johns Hopkins Research Intern
Johns Hopkins University
06.2021 - 08.2021
Bachelor of Arts - Liberal Studies
Arizona State University (ASU)
A.A Degree -
Waubonsee Community College