Connor Benham
Nashville,TN
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
The Twelve Thirty Club
Nashville, TN
08.2023 - Current
- Developed training materials, including manuals, guides and handouts.
- Provided coaching and mentorship programs for staff members.
- Assisted with the development of career pathways for employees based on their individual goals and objectives.
- Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
- Greeted VIP guests and provided hospitality services to ensure their satisfaction.
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
- Worked events with Bugatti, Chevrolet, Ferrari, Mark Cuban, Elton John.
Operations Manager
Ryman Hospitality Properties Inc.
Nashville, TN
12.2022 - 09.2023
- Engaged in TV show development, particularly Barmageddon
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
Operations Manager
TC Restaurant Group
Nashville, TN
07.2021 - 12.2022
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Engaged with major sports networks for Winter Classic event at Nissan Stadium
Education
Clemson University
Clemson, SCSkills
- POS Systems
- Troubleshooting
- Teamwork and Collaboration
- Networking and relationship building
Timeline
Restaurant Manager
The Twelve Thirty Club
08.2023 - Current
Operations Manager
Ryman Hospitality Properties Inc.
12.2022 - 09.2023
Operations Manager
TC Restaurant Group
07.2021 - 12.2022
Clemson University
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