Connor Chapman
Lexington,South Carolina
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level customer service representative position to help launch career while achieving company goals.
Overview
1
1
year of professional experience
Work History
Mental Health Support Worker
Allied Services Skilled Nursing & Rehabilitation Center
Towanda, PA
06.2015 - 07.2016
- Assisted clients with daily living activities such as meal planning, medication management, budgeting.
- Created client treatment plans based on assessments and goals.
- Collaborated with other professionals to coordinate services for clients.
- Assisted clients in developing individualized treatment plans and goals.
- Attended training seminars related to mental health topics such as trauma-informed care, substance abuse.
- Observed safety protocols when working with potentially violent or suicidal individuals.
- Monitored, evaluated and recorded client progress with respect to treatment goals.
- Monitored client progress toward meeting goals outlined in their treatment plan.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Sayre Area High School
Sayre, PA06-2015
Skills
- Client Support
- Patient Advocacy
- Confidentiality
- Patient Evaluations
- Case Documentation
- Tracking Client Progress
- Data Entry
- Data Collection
- Customer Service
References
References available upon request.
Timeline
Mental Health Support Worker
Allied Services Skilled Nursing & Rehabilitation Center
06.2015 - 07.2016
High School Diploma -
Sayre Area High School
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