Connor Chase
Guilford,ME
Summary
Adept at elevating customer experiences, I leveraged my problem-solving abilities and customer service skills at Shaw’s to significantly enhance checkout efficiency and sales floor organization. My proactive approach and critical thinking led to a noticeable improvement in transaction accuracy and customer satisfaction, showcasing my ability to drive positive outcomes in fast-paced retail environments.
At about it four year mark of working at Shaw’s I got a promotion to customer service rep, working me every night to close everything down and run the front end all by myself.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Shaw’s
05.2024 - Current
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Cashier
Shaw’s
09.2020 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelors - Film And Video Production
Husson University
Bangor, MEMulti Media
Tri-County Technical Center
Dexter, ME06.2021
High School Diploma - General Studies
Piscataquis Community High School
Guilford, ME06.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Creative writing
Certification
Adobe Premiere Pro Certified
Adobe After Effects Certified
Timeline
Customer Service Representative
Shaw’s
05.2024 - Current
Cashier
Shaw’s
09.2020 - Current
Bachelors - Film And Video Production
Husson University
Multi Media
Tri-County Technical Center
High School Diploma - General Studies
Piscataquis Community High School
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