Connor Cheevers
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Technician
Prestige Golf Cars
12.2023 - 02.2024
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Addressed routine equipment maintenance according to established schedule.
- Applied critical thinking and research to address complex issues.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Tested components and systems to evaluate performance and identify concerns.
Shop Manager
Nevada Fleet Services
08.2022 - 11.2023
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Reported issues to higher management with great detail.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Created employee schedules to align coverage with forecasted demands.
Technician
Meineke Car Care
06.2022 - 07.2023
- Tested components and systems to evaluate performance and identify concerns.
- Addressed routine equipment maintenance according to established schedule.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Diagnosed and repaired problems with electrical and mechanical systems.
Front Counter Customer Service Representative
AutoZone
08.2021 - 10.2022
- Effectively resolved customer complaints, demonstrating empathy and maintaining professionalism at all times.
- Responded proactively and positively to rapid change.
- Assisted with order fulfillment during peak hours, working alongside colleagues to ensure prompt service delivery for customers.
- Delivered prompt service to prioritize customer needs.
- Handled telephone inquiries professionally and courteously, providing accurate information to callers.
- Maintained up-to-date knowledge of product and service changes.
- Managed cash transactions accurately and responsibly, ensuring proper accounting of daily sales totals.
- Showcased adaptability by quickly becoming proficient in new software systems introduced during employment tenure.
Assistant Manager
Valvoline Instant Oil
01.2018 - 03.2019
- Developed strategy to increase sales and drive profits.
- Created employee schedules to align coverage with forecasted demands.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Applied Science - Automotive Technology
Advanced Training Institute
Las Vegas, NV08.2021
Skills
- Customer rapport
- Mechanical Aptitude
- Troubleshooting
- Routine Inspections
- Mechanical Knowledge
- Workload Management
- Installation and Repair
- Preventive Maintenance
Timeline
Technician
Prestige Golf Cars
12.2023 - 02.2024
Shop Manager
Nevada Fleet Services
08.2022 - 11.2023
Technician
Meineke Car Care
06.2022 - 07.2023
Front Counter Customer Service Representative
AutoZone
08.2021 - 10.2022
Assistant Manager
Valvoline Instant Oil
01.2018 - 03.2019
Associate of Applied Science - Automotive Technology
Advanced Training Institute
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