Connor Daniels
Lombard
Summary
Specialist in project management with proven problem-solving and team leadership skills. Expertise in managing multiple tasks, developing strategic plans, and executing operational goals effectively. Previous roles resulted in significant workflow improvements and enhanced performance efficiencies. Key skills include adaptability, negotiation, and strong communication.
Overview
13
13
years of professional experience
Work History
Multimodal Specialist
Fedex
Chicago
08.2024 - Current
- Implemented process improvements to increase efficiency and reduce costs.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Managed customer inquiries and resolved issues promptly and effectively.
- Collaborated with team members to enhance service quality and efficiency.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Set specific goals for projects to measure progress and evaluate end results.
- Generated reports to track performance metrics of team members.
Operations Supervisor
FedEx Freight
Forrest View
04.2018 - 08.2024
- Managed Chicago Heights’ largest dock operation with over 100 employees, overseeing movement of 3700 shipments per shift.
- Lead dispatcher at one of the largest drayage operations including 60+ city drayage drivers.
- Increased dock production BPH from 4.1 to 5.7 while maintaining a safe work environment.
- Tracked and analyzed performance data, providing targeted feedback and coaching to enhance employee performance.
- Monitoring performance data to determine opportunities for increased efficiency and savings.
- Recovered $47,000 in revenue from capacity loads through strategic negotiations with carriers.
- Bravo Zulu recipient in FY23 for ensuring critical customer trailer moved OTR without flaw.
- Developed and implemented a break load distribution plan, achieving cut time goals effectively.
Freight Handler
FedEx Freight
Bolingbrook
12.2013 - 04.2018
- Handled, loaded, and recouped freight to uphold operational integrity.
- Managed outbound and city operations, achieving consistent on-time departures.
- Mentored and onboarded junior dock employees, improving team productivity.
Education
AAS in Business Administration - Business Economics
Joliet Junior College
Joliet, IL01-2015
Skills
- Process Improvement
- Process optimization
- Data analysis
- TIBCO Spotfire
- Power BI
- Microsoft Office Suite
- Remote collaboration
Accomplishments
- Peak All Star 2025
- Bravo Zulu Peak Award
- Peak All Star 2024
Timeline
Multimodal Specialist
Fedex
08.2024 - Current
Operations Supervisor
FedEx Freight
04.2018 - 08.2024
Freight Handler
FedEx Freight
12.2013 - 04.2018
AAS in Business Administration - Business Economics
Joliet Junior College