Connor Doyal
Phoenix
Summary
Results-driven Team Leader with a proven track record in staff training and team motivation. Enhanced operational efficiency and customer satisfaction through effective workflow management and mentorship.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
Scottsdale, AZ
05.2023 - Current
- Led team to achieve operational excellence through effective training and development programs.
- Streamlined workflows to enhance service speed and customer satisfaction during peak hours.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Cultivated a supportive environment by mentoring new employees and promoting teamwork and accountability within the team.
Customer Service Representative
Dominos Pizza Inc.
Phoenix, AZ
07.2023 - 12.2023
- Managed customer inquiries through phone, chat, and in-person interactions.
- Resolved issues efficiently to enhance customer satisfaction
- Collaborated with team members to ensure timely order processing and delivery.
Housekeeping Aide
Marriott Hotel
Bozeman, MT
06.2022 - 07.2022
- Maintained cleanliness and organization in guest rooms and common areas to enhance guest satisfaction.
- Performed detailed cleaning tasks, ensuring adherence to hotel quality standards and protocols.
- Collaborated with housekeeping team to streamline workflow and improve efficiency during peak hours.
- Utilized industry-standard cleaning equipment and chemicals safely to maintain a hygienic environment.
Education
High School Diploma -
Paradise Valley High School
Phoenix, AZ05-2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Overseeing daily activities
Timeline
Customer Service Representative
Dominos Pizza Inc.
07.2023 - 12.2023
Team Leader
Chick-fil-A
05.2023 - Current
Housekeeping Aide
Marriott Hotel
06.2022 - 07.2022
High School Diploma -
Paradise Valley High School