Quick-learning, motivated and dependable candidate successful at managing multiple priorities in a fast-paced work environment with a positive attitude. Eager to advance into a career with the opportunity to grow with a successful company and team.
Overview
6
6
years of professional experience
Work History
Skill Trainer/Main Grill Cook
Cracker Barrell
Murfreesboro
10.2020 - Current
Successfully met high-volume demands during peak hours without sacrificing quality or presentation standards
Mentored junior cooks, imparting valuable skills and techniques to improve overall team performance
Enhanced customer satisfaction by delivering high-quality, flavorful meals in a timely manner
Earned praise from management for strong work ethic, consistently arriving early and staying late to ensure all tasks were completed efficiently
Utilized problem-solving skills to address customer complaints.
Shift Leader
Chick-fil-A
Murfreesboro
10.2017 - 10.2020
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
Improved team productivity by implementing efficient scheduling and task delegation methods
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions
Exceeded expectations and maintained 100% Customer Satisfaction Review Scores
Facilitated cross-training initiatives within the team to promote versatility among staff members and improve overall workflow efficiency.