Connor FitzGerald
Raytown,MO
Summary
Proven Telecommunications Technician with a track record of enhancing operational efficiency at TRZ Communications. Expert in fiber optic splicing and troubleshooting, with a knack for boosting customer satisfaction through timely support. Demonstrates exceptional teamwork and safety awareness, significantly reducing downtime and ensuring equipment reliability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
TRZ Communications
Lenexa, KS
01.2024 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Reduced downtime with regular maintenance of telecommunications equipment and infrastructure.
- Responded to service requests during and after business hours.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
Line Cook/cashier
Fun House Pizza
Independence, MO
01.2023 - 01.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Frozen and Dairy Associate
HyVee Foods
Raytown, MO
01.2022 - 01.2023
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
Education
High School Diploma -
Raytown South High School
Raytown, MO05.2024
Skills
- Fiber Optic Splicing
- Troubleshooting and resolution
- Wireless Networking
- Network Troubleshooting
- Installation and maintenance
- Network configuration
- Safety practices
- Work order completion
- Safety awareness
- Equipment safety
- Documenting activities
Certification
- Aerial Lift (Boom Lift / Scissor Lift) Operator Safety Course
- basic Safety Orientations (Construction)
- Fall Protection
- Hands and Power tools
- Ladder Safety
Timeline
Telecommunications Technician
TRZ Communications
01.2024 - Current
Line Cook/cashier
Fun House Pizza
01.2023 - 01.2024
Frozen and Dairy Associate
HyVee Foods
01.2022 - 01.2023
High School Diploma -
Raytown South High School
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