Connor German
Lagrange,IN
Summary
Dynamic worker with a proven track record at Foltz Bakery, enhancing customer satisfaction through effective conflict resolution and team training. Skilled in time management and customer service, I foster a positive work environment while driving marketing initiatives to attract new clientele. Dependable and eager to learn, I thrive in fast or slow-paced settings.
Overview
4
4
years of professional experience
Work History
Manager
Foltz Bakery
02.2022 - 03.2025
- Managed and created weekly schedule.
- Sent out and tracked invoice and payments.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
- Answered 20+ phone calls daily.
Overnight Stocker
Meijer
05.2022 - 06.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Team Lead
Kroger
03.2021 - 07.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Maintained Clicklist customer satisfaction.
- Picked groceries from floor for online customer orders.
Education
High School Diploma -
Concord High School
Elkhart, IN05-2022
Skills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Active listening
- Eager to Learn
- Friendly, positive attitude
- Dependable and responsible
Timeline
Overnight Stocker
Meijer
05.2022 - 06.2024
Manager
Foltz Bakery
02.2022 - 03.2025
Team Lead
Kroger
03.2021 - 07.2022
High School Diploma -
Concord High School
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