Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Connor Glynn

Boston,MA

Summary

Proactive professional with a solid foundation in operations management and customer-focused strategies. Known for exceptional problem-solving skills and adaptability, contributing to improved workflow efficiency and client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Specialist (Project Manager)

RR Donnelley
Boston, Massachusetts
02.2025 - Current
  • Ensured SLA compliance by maintaining multiple print production applications for national healthcare providers.
  • Facilitated client meetings to provide project updates and obtain feedback.
  • Resolved complex customer inquiries and deliverables within established timelines.
  • Integrated new programs seamlessly into existing workflows.

Operations Associate

RR Donnelley
Boston, Massachusetts
02.2024 - 02.2025
  • Completed rotational leadership training program covering printing and manufacturing processes.
  • Acquired best practices in manufacturing, including 5S and Six Sigma methodology
  • Documented production activities and accurately reported discrepancies.ies.
  • Collaborated with team members to improve workflow efficiency.
  • Monitored inventory levels and communicated needs to management promptly.

Junior Operations Manager

Glynn Hospitality Group
Boston, USA
06.2018 - 08.2023
  • Oversaw staff and operations for several successful Boston restaurants and bars (Dillons, Clerys, Coogans, & Granary Tavern), with the goal of enhancing customer experience and profitability.
  • Lead implementation of new COVID regulations and practices post state mandated lockdown.
  • Ensured efficiency of service during high-volume periods and managed customer requests.

Education

Bachelor of Arts - Political Science

Trinity College
Hartford, CT
05.2022

Skills

  • Problem-solving and project management
  • Workflow integration and adaptability
  • Client communication and collaboration
  • Teamwork and flexibility

Hobbies and Interests

  • International Travel
  • Skiing
  • Golfing
  • Physical Fitness and Wellness

Certification

  • QMS Audit Training

Timeline

Account Specialist (Project Manager)

RR Donnelley
02.2025 - Current

Operations Associate

RR Donnelley
02.2024 - 02.2025

Junior Operations Manager

Glynn Hospitality Group
06.2018 - 08.2023

Bachelor of Arts - Political Science

Trinity College

Similar Profiles

CREATE PROFILE