Connor Godfrey

• Obtain full medical history
• Enhanced clinic efficiency with accurate maintenance of patient records and scheduling appointments.
• Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
• Facilitated effective communication between patients and medical staff, acting as a liaison when needed.
• Increased patient satisfaction by addressing concerns and answering inquiries regarding eye health and procedures.
• Measured intraocular pressure using Goldman and Tonopen tonometry process.
• Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
• Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
• Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.

• Enhanced patient satisfaction by addressing concerns and providing prompt resolutions.
• Streamlined appointment scheduling for improved patient experience and reduced wait times.
• Developed strong relationships with patients, fostering trust and commitment to their care plans.
• Oversaw waiting room area, maintaining a clean and welcoming environment for patients during their visit.
• Managed incoming phone calls effectively by routing them to appropriate staff members or taking detailed messages when required.
• Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
• Verified patient insurance eligibility and entered patient information into system.

• Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.
• Assisted ophthalmologists in providing quality care by preparing patients for examination and procedures.
• Maintained a clean and organized workspace, ensuring compliance with infection control standards.
• Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
• Performed critical measurements for surgical cases, contributing to favorable outcomes in vision correction procedures.
• Assisted in emergency situations by performing first aid measures within the scope of certification until further medical assistance arrived.
• Operated and maintained ophthalmic equipment in alignment with safety procedures.
• Administered ophthalmic drops and ointments, focusing on patient comfort.
• Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
• Instilled anesthetic drops and assisted in laser treatments and minor procedures.
• Ensure femtosecond and excimer lasers are calibrated correctly.
• Cleaned or sterilized ophthalmic or surgical instruments.

Improved patient experience by efficiently conducting preliminary eye examinations and diagnostic tests.

• Used Lensometer to measure and record lens power of existing prescriptive spectacles.
• Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
• Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
• Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
• Cleaned or sterilized ophthalmic or surgical instruments.
• Helped prepare specimens and slides for laboratory analysis, facilitating fast diagnoses and treatment.
• Assist with in office oculoplastics procedures such as blepharoplasties, chalazion removal, and ptosis repairs.

• Enhanced patient care by accurately documenting medical histories, physical examinations, and procedures.
• Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
• Instruct patients on correct contact lens care and use.
• Improved patient follow-up and treatment plans by ensuring accurate and timely documentation of diagnoses and prescriptions.
• Expedited patient care decisions by promptly providing physicians with relevant clinical data from previous encounters or test results.
• Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
• Selected appropriate ICD-10 and CPT codes for records.

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Assign duties to employees.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitor food preparation and ensure accuracy of orders.