Dedicated service professional with a proven track record in high-volume environments, excelling in customer satisfaction, efficient multitasking, and maintaining cleanliness and organization.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Prep Cook
Atomic Cowboy
Colorado Springs, CO
05.2026 - Current
Assisted chefs in food preparation, ensuring timely delivery of quality dishes.
Prepared ingredients according to menu specifications and portion sizes.
Maintained kitchen cleanliness and adhered to safety and sanitation standards.
Operated kitchen equipment efficiently, minimizing downtime during peak hours.
Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
Server/Bartender
The Foxhill Country Club
Longmont, CO
07.2023 - 05.2026
Delivered exceptional customer service in high-volume dining environment.
Managed bar inventory and ensured timely replenishment of supplies.
Trained new staff on service standards and operational procedures.
Coordinated with kitchen staff to ensure seamless meal service delivery.
Implemented efficient workflows to improve order processing times.
Resolved customer complaints promptly, maintaining high satisfaction levels.
Maintained cleanliness and organization of bar area to meet health standards.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Maintained impeccably clean, attractive and well-stocked bar area.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Mixed unique and interesting cocktails for customers, including bar specials.
Server
Collision Brewery
Longmont, CO
09.2018 - 07.2023
Provided exceptional customer service, ensuring timely and accurate order delivery.
Managed multiple tables efficiently during peak hours, enhancing guest satisfaction.
Collaborated with kitchen staff to streamline order processing and minimize wait times.
Trained and mentored new servers on menu knowledge and service protocols.
Developed and maintained strong relationships with regular patrons to encourage repeat business.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cocktail Server/Host
Jefe's Taco and Tequila
Longmont, CO
03.2017 - 09.2018
Managed high-volume drink orders efficiently during peak hours, maintaining a fast-paced environment.
Delivered exceptional cocktail service while ensuring guest satisfaction and adherence to safety standards.
Collaborated with kitchen staff to synchronize food and drink service, enhancing overall dining experience.
Trained new team members on cocktail preparation techniques and customer interaction protocols.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Greeted and seated guests, ensuring smooth flow of dining experience.
Managed reservations and waitlists effectively, optimizing table turnover.
Trained new hosts on procedures, enhancing team efficiency and service quality.