Results-driven leader accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for Amazon.
Overview
4
4
years of professional experience
Work History
Area Manager
Amazon Logistics
06.2022 - Current
Strategically planned overlapping shifts based on volume forecasts, headcount requirement, and budget constraints to ensure optimal resource allocation and operational efficiency
Successfully managed and coordinated two concurrent shifts, using quick decision-making and a proactive approach to resolve operational challenges, ensuring seamless operations
Led a diverse team of 180+ associates, fostering a collaborative and high-performance work environment
Achieved consistent performance targets, resulting in a productivity increase of 10%
Spearheaded the launch of a new fulfillment center in Tracy, CA, overseeing all aspects of the launch process
Led training programs for 83 employees and 2 managers, ensuring a smooth transition and quick ramp-up of operations.
Area Manager
Amazon Fulfillment Center Launch (SCK6)
10.2022 - 01.2023
Played a pivotal role in the launch of both inbound and outbound departments at SCK6, serving as a primary point of contact and contributing to successful operations from inception
Generated and analyzed daily reports to identify trends and actionable insights, devising strategic action plans to mitigate operational risks and achieve quality, cost, and safety metrics
Demonstrated strong problem-solving skills by decreasing idle time by 23% within 3 weeks
This achievement translated to a significant daily volume increase of 7k units for the inbound department and 10k units for outbound.
Area Manager Intern
Amazon Logistics
05.2021 - 07.2021
Designed and implemented a comprehensive quality control mechanism, resulting in a remarkable 16.2% reduction in received defects
This initiative saved the fulfillment center $95k per week
Conducted daily training sessions focused on equipment usage and handling, resulting in a substantial 90% improvement among previously low-performing inbound associates
Assisted in the development of operational strategies to enhance workflow efficiency and ensure the fulfillment center's smooth operation.
Sales Representative Intern
Vector Marketing
12.2019 - 06.2020
Conducted effective product demonstrations, showcasing Cutco knives, kitchen tools, and cookware to potential clients
Surpassed sales quotas by 200% in the first month, closing deals with 20 new clients and generating revenue of $10K
Demonstrated exceptional customer service skills by establishing and maintaining strong relationships with clients, leading to increased customer satisfaction and repeat business.