Connor Harrison
Petal,MS
Summary
I am about to be a nursing student, and I have a high drive to get myself into the medical field as soon as I can. I will always work hard, and do my best to fulfill the roles that I am giving.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Seafood Shack
Petal, MS
02.2023 - Current
- Conducted outbound calls for customer satisfaction surveys and promotions.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Adapted communication style to diverse customer base effectively.
- Managed high volume of inbound customer calls with professionalism.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Bachelor of Science - Nursing
University of Southern Mississippi
Hattiesburg, MS04-2026
Skills
- Team Management
- Time Management
- Training & Development
- Problem Resolution
- Flexible and Adaptable
- Customer Service
- Dependable and Responsible
References
References available upon request.
Timeline
Customer Service Representative
Seafood Shack
02.2023 - Current
Bachelor of Science - Nursing
University of Southern Mississippi
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