Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Connor Houston

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Field Technician

Telecon
05.2021 - 01.2024
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Inspected existing systems and designed replacement systems using architectural software.

Shift Lead

Pizzeria Limone
02.2020 - 04.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Responded to and resolved customer questions and concerns.

Customer Service Representative

Scheels
06.2018 - 12.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Science - Physics

University of Utah
Salt Lake City, UT
11.2026

Skills

  • Field Operations
  • Workplace Safety
  • Professional Communication
  • Data Collection
  • Interpersonal and written communication
  • Following safety practices
  • Diagnostics and troubleshooting
  • Customer Service
  • Problem-solving abilities
  • Critical Thinking
  • Computer Proficiency
  • Employee Training

Hobbies

  • Snowboarding
  • Skateboarding
  • Reading
  • Making music
  • Learning a new language

Timeline

Field Technician

Telecon
05.2021 - 01.2024

Shift Lead

Pizzeria Limone
02.2020 - 04.2021

Customer Service Representative

Scheels
06.2018 - 12.2019

Bachelor of Science - Physics

University of Utah

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Connor Houston