Connor Houston
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Field Technician
Telecon
05.2021 - 01.2024
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Inspected existing systems and designed replacement systems using architectural software.
Shift Lead
Pizzeria Limone
02.2020 - 04.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Responded to and resolved customer questions and concerns.
Customer Service Representative
Scheels
06.2018 - 12.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Physics
University of Utah
Salt Lake City, UT11.2026
Skills
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Interpersonal and written communication
- Following safety practices
- Diagnostics and troubleshooting
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Computer Proficiency
- Employee Training
Hobbies
- Snowboarding
- Skateboarding
- Reading
- Making music
- Learning a new language
Timeline
Field Technician
Telecon
05.2021 - 01.2024
Shift Lead
Pizzeria Limone
02.2020 - 04.2021
Customer Service Representative
Scheels
06.2018 - 12.2019
Bachelor of Science - Physics
University of Utah
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