Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
SoftwareDeveloper

Connor Howard

Server
Bristow,VA

Summary

Dependable employee successfully providing fast, high-quality customer service to guests in high-intensity settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. A multitude of five-star reviews, some of which stating: "Very attentive", "Handled our table and his other tables with the skill, maturity and poise of someone who has been doing the job longer than he has been alive", and "Impressed with what I observed in Connor's work ethic".

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Closing Server

Outback Steakhouse
Gainesville, VA
08.2021 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Utility Clerk

BJ's Wholesale
Gainesville, VA
01.2021 - 08.2021
  • Prepared and processed service forms to start and stop utility services.
  • Addressed and resolved customer complaints and answered subsequent customer service questions.
  • Removed broken and unserviceable carts from inventory for repair.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Consistently lifted materials weighing as much as 50 pounds.

Education

Associate of Science - Computer Science

Northern Virginia Community College
Annandale, VA
09.2021 - Current

Skills

Guest relations management

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Software

Java

Interests

Muay Thai, Weightlifting, Snowboarding, Books, Movies

Timeline

Associate of Science - Computer Science

Northern Virginia Community College
09.2021 - Current

Closing Server

Outback Steakhouse
08.2021 - Current

Utility Clerk

BJ's Wholesale
01.2021 - 08.2021

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