Summary
Overview
Work History
Education
Skills
Important to Note:
Timeline
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Connor Jacobs

Lincoln,NE

Summary

I, Connor Jacobs, am a bright, courageous, and friendly individual with a reserved demeanor. Consistently striving to accomplish tasks with the utmost efficiency and excellence. Approaching circumstances and situations from a positive perspective due to an optimistic outlook. Always ready to deliver creativity and a fresh perspective when required or recommended. Known for thoughtful and deliberate decision-making, considering all of the possibilities, instead of acting on impulse or reaction. Regarded as a source of inspiration and guidance by many people, fueling motivation to become a leader for them all. Possessing unwavering self-belief and being confident in proving to be an invaluable asset wherever I go. Having the potential to surpass current capabilities and become an even more exceptional individual and employee. A man of the utmost integrity, who is always reliable, and will never let others down.

Overview

13
13
years of professional experience

Work History

Leasing Consultant

CIP (Commercial Investment Properties)
11.2023 - Current
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to requests and scheduled appointments for property showings.
  • Coordinated appointments to show marketed properties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Verified tenant incomes and other information before accepting lease applications.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Collected rent and tracked resident payments and information in computer system.
  • Collected and maintained careful records of rental payments and payment dates.
  • Completed annual rent calculations using housing database software.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Distributed and followed up on tenant renewal notices.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.

Liquor Clerk

Albertsons Grocery LLC
12.2011 - 10.2021
  • Stocked merchandise, clearly labeling items, and arranging according to size or color, and type of product.
  • Opened, shelved and merchandised new and current products in visually appealing and organized displays for optimal sales promotions.
  • Minimized product loss with proper rotation and handling of bottles, cans and cases.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
  • Recommended complementary purchases to customers, increasing revenue.
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
  • Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed efficient cash register operations.
  • Took payment for purchases by cash, credit, debit and personal check and provided correct change.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked other various positions during my tenure with Albertsons, those being; Courtesy Clerk, Cashier, General Merchandiser, and Meat Department Clerk.

Education

Bachelor of Arts - Criminal Justice

Azusa Pacific University
Azusa, CA
05.2020

Skills

  • Customer Assistance
  • Service-Based Leadership
  • Team Management and Building
  • Training and Mentoring
  • Organization and Cleanliness
  • Flexible
  • Reliable
  • Friendly and Positive Attitude
  • Active Listening Skills and Memorization
  • Fast Learner and Easy to Train and Instruct
  • Excellent Math Proficiency
  • Understanding of Data and Statistics
  • College-Level Literacy and Comprehension
  • Exceptional Work Ethic
  • Knowledgeable with Microsoft Office and CRM Software
  • Sales and Closing Techniques
  • Business Processes and Procedures
  • Property Management
  • Fair Housing Policies
  • Application and File Management
  • Always Aware of Local Market Conditions and Surroundings
  • Reporting and Correspondence

Important to Note:

There is a period of work stoppage in between these two jobs, that lasted just over 2 years. This was due to my Mother and Father both being terminally ill, and passing away within 5 months of each other. During this time period in which I was not working, I had voluntarily resigned from Albertsons, so that I could become a caretaker for my parents during this difficult time. Once they had both passed, I was in charge of their estate and trust. Then, when this was all finalized, and some time had moved forward, I made the decision to relocate from Southern California to Lincoln, Nebraska. Once I became settled here in Lincoln, I pursued a new job, which became my current position at CIP. 

Timeline

Leasing Consultant

CIP (Commercial Investment Properties)
11.2023 - Current

Liquor Clerk

Albertsons Grocery LLC
12.2011 - 10.2021

Bachelor of Arts - Criminal Justice

Azusa Pacific University
Connor Jacobs