Jewelia Sims
Omaha,NE
Summary
Dependable and customer-focused leasing specialist with 4+ years of experience at multiple community locations, dedicated to maintain resident and prospect satisfaction and contribute to company success. Adept at conducting market research, performing community tours, negotiating contract terms, and managing all leasing duties.. Effective multi-tasker, proficient in meeting multiple deadlines, excellent teamwork skills, and significant ability to perform well under pressure.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Commercial Investment Properties
Omaha, NE
02.2018 - Current
- Provides great customer service when answering phone calls, emails and schedules appointments.
- Tours and leases apartments with prospects.
- Ensures the office is clean, organized and stocked. Investigates and helps to resolve complaints, disturbances and violations.
- Handles apartment turnover schedule, writes and sends out community emails.
- Discusses renewal process and renewal rewards with current residents. Discusses notice to vacate and break lease options.
- Calls monthly delinquencies when needed. Overseen and scheduled renovations when needed.
- Spiffs vacant apartments.
- Brainstorms with the community manager about resident conflict solutions, resident events, new community projects and better processes for move in, maintenance scheduling etc.
Restaurant Team Member
Noodles And Company
Omaha, NE
09.2016 - 02.2018
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
Sales Associate
Walgreens Pharmacy
Omaha, NE
04.2015 - 03.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Westside High School
Omaha, NE05.2016
Skills
- Fair Housing Policies
- Clear Communication
- Common Sense Reasoning
- Violation Resolution
- Repair Planning
- Insurance Coordination
- Customer Service
- Sales Techniques
Certification
CPR and First Aid
Hobbies
Gaming, Travel, Photography
Additional Information
Proficient in operating systems including RentCafe and Yardi
Timeline
Leasing Specialist
Commercial Investment Properties
02.2018 - Current
Restaurant Team Member
Noodles And Company
09.2016 - 02.2018
Sales Associate
Walgreens Pharmacy
04.2015 - 03.2016
Westside High School
CPR and First Aid
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