Driven professional with strong problem-solving skills and attention to detail, dedicated to enhancing team success. Proven ability to support administrative operations and deliver exceptional customer service, contributing to organizational goals.
Overview
6
6
years of professional experience
Work History
Business Operations Associate
Taylor's Financial
11.2025 - Current
Streamlined daily administrative operations to enhance office workflow
Personalized outreach to strengthen client relationships
Delivered exceptional customer service by addressing inquiries with professionalism and courtesy
Promoted products and services to support marketing initiatives
Gained practical experience using tax preparation software and applying it effectively
Guest Services Associate
Safeway
05.2024 - 08.2025
Delivered exceptional customer service, resolving inquiries and complaints to improve customer satisfaction.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
Maintained store cleanliness and organization, creating a welcoming environment for customers.
Collaborated with team members to achieve daily operational goals, contributing to overall customer satisfaction.
Explosives Specialist
Buckley Powder
06.2023 - 08.2023
Regularly handled and utilized commercial explosives up to 50,000 pounds under strict safety protocols.
Conducted inspections and routine maintenance on all equipment.
Updated knowledge of industry policies to ensure compliance with safe equipment operation standards.
Recorded and tracked defective units and products to enhance quality control processes.
Performed tasks outdoors in varying weather conditions to maintain operations. in various weather conditions to ensure continuous operations.
Organized and maintained cleanliness of warehouse facilities to support efficient operations.
Shift Manager
Tropical Smoothie Cafe
04.2020 - 08.2022
Supervised employees and ensured compliance with quality standards for food and services, enhancing customer satisfaction.
Coordinated employee activities to align with business and customer needs, fostering a productive work environment.
Defined clear targets and objectives and communicated to other team members.
Resolved customer issues calmly, maintaining professionalism and contributing to positive customer experiences.
Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Business Operations Associate at Converge Electronics Trading- An Arrow Electronics CompanyBusiness Operations Associate at Converge Electronics Trading- An Arrow Electronics Company