Connor Kennedy
Camden
Summary
Detail-oriented server with exceptional customer service skills. Expertise in wine pairings and upscale dining experiences. Committed to enhancing guest satisfaction through personalized attention and knowledgeable recommendations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Natalie's Relais & Chateaux
Camden
02.2023 - Current
- Trained new staff on service standards and restaurant protocols effectively.
- Trained in wine and liquor service to provide full, positive experiences to guests.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Delivered exceptional dining experiences by providing attentive and personalized service.
- Educated guests about wine pairings to enhance their meal enjoyment.
- Guided guests through multi-course dining experiences, ensuring seamless pacing, menu knowledge, and elevated service in a high-end culinary setting.
Education
Bachelor Of Science (BS) - Finance
Pennsylvania State University
University Park, PA12-2026
Avon Grove High School
West Grove, PA05-2019
Skills
- Memory retention
- Food running
- Wine pairings
- Sales techniques
- Food and beverage pairings
- Table bussing
- Tableside etiquette
- Exceptional customer service
- Detail-oriented
- Upscale dining expertise
- POS system operations
Certification
Court of Master Sommelier Introductory Course Certificate
References
References available upon request.
Timeline
Server
Natalie's Relais & Chateaux
02.2023 - Current
Bachelor Of Science (BS) - Finance
Pennsylvania State University
Avon Grove High School