Connor Lipke
Wilmington,NC
Summary
Reliable Detention Officer with relevant experience maintaining secure correctional facilities, monitoring inmate behavior and ensuring adherence to established policies. Possess strong interpersonal skills for managing relationships with inmates, colleagues, and supervisors. Notable strengths include ability to make quick decisions in high-pressure situations and commitment to maintaining safety standards at all times. Consistently contributed to improved operational efficiency in previous roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sworn Detention Officer
New Hanover County Sheriff's Office
Castle Hayne, NC
05.2024 - Current
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Supervised inmates during recreational activities, providing guidance when needed.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Provided support and assistance to fellow officers during emergency situations.
- Maintained records of incident reports and daily logs to document inmate activity.
- Enforced disciplinary action when appropriate according to established guidelines.
- Escorted inmates from one area of the detention center to another safely and securely.
- Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
- Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
- Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
911 Telecommunicator
New Hanover County
Wilmington, NC
06.2023 - 03.2024
- Answered incoming 911 calls and determined the nature of emergency.
- Dispatched appropriate personnel to respond to emergency situations.
- Maintained contact with callers until help arrived at scene.
- Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
- Monitored radio frequency for active incidents or events requiring dispatch assistance.
- Assessed caller's needs and provided support as needed during crisis situations.
- Documented all relevant details from each call in computer-aided dispatch system.
- Received requests for non-emergency services such as tow trucks, ambulances, locksmiths. and dispatched resources accordingly.
- Prioritized multiple simultaneous calls based on severity of incident reported by caller.
- Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
Security Supervisor
Martin Edward and Associates
Wilmington, NC
09.2021 - 02.2023
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
Security Officer
Four Seasons Mall
Greensboro, NC
01.2021 - 07.2021
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Adhered to post orders while maintaining a visible presence around the property.
Education
High School Diploma -
Lucy Ragsdale High School
Jamestown, NC05-2013
Some College (No Degree) - Middle School Education
University of North Carolina At Wilmington
Wilmington, NCSkills
- Defensive techniques
- Inmate observation
- Inmate control
- Facility monitoring
- Security and sanitation checks
- Disturbance management
- Crisis Intervention
- Body and cell searches
- De-Escalation Techniques
- Inmate Supervision
- Emergency Response
- Restraint Techniques
- Inmate monitoring
- Headcounts
- Physical restraint
- Prisoner Escort
- First Aid administration
- Medical emergencies
Affiliations
- Enjoys powerlifting and strongman training in spare time, as well as hiking with my dogs, photography, and watching sporting events.
Accomplishments
- CPR Certified
- NC DOJ DO FTO Cleared
- 2024 MIST Training via New Hanover County Sheriff's Office/Cape Fear Community College. 1) Lethal Force Training, 2) Search and Seizure Training, 3) OSBD Combat Training
Certification
- North Carolina Guard Card
References
References available upon request.
Timeline
Sworn Detention Officer
New Hanover County Sheriff's Office
05.2024 - Current
911 Telecommunicator
New Hanover County
06.2023 - 03.2024
Security Supervisor
Martin Edward and Associates
09.2021 - 02.2023
Security Officer
Four Seasons Mall
01.2021 - 07.2021
High School Diploma -
Lucy Ragsdale High School
Some College (No Degree) - Middle School Education
University of North Carolina At Wilmington
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