Connor Lopez
Swartz Creek,MI
Summary
A Team Leader at Chick-Fil-A with a proven track record in enhancing customer satisfaction and fostering a collaborative environment. Skilled in coaching and mentoring, I empower team members to excel, leveraging analytical thinking and problem-solving to drive performance improvements. Committed to inclusivity, I cultivate a culture of respect and continuous learning.
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
2
2
years of professional experience
Work History
Team Leader
Chic-Fil-A
08.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
High School Diploma -
Swartz Creek High School
Swartz Creek, MI05.2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Love to learn
- Coaching and mentoring
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Leader
Chic-Fil-A
08.2023 - Current
High School Diploma -
Swartz Creek High School
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