Connor McLaury
Dallas
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Change in Terms Associate
Capital One
02.2024 - Current
- Assisted in developing and implementing operational strategies to improve team efficiency.
- Executed daily tasks with precision, ensuring adherence to company policies and procedures.
- Collaborated with cross-functional teams to streamline workflows and enhance communication.
- Conducted research and analysis to support project initiatives and decision-making processes.
Sr. Collections Coordinator
Capital One
08.2020 - 02.2024
- Counseled debtors on payment options and arranged installment agreements.
- Monitored accounts for compliance with established payment plans and flagged those in violation.
- Member of Voice of the Associate, a group that takes problem statements from agents about policies and procedures to create effective and long lasting solutions.
- Maintained high volume of calls to meet demands of busy group.
Part Time Assistant Manager
Scrubs & Beyond
05.2015 - 08.2020
- Supervised associates throughout each assigned shift and managed any arising challenges.
- Assisted management with drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
Stylist
J.Crew
04.2018 - 02.2020
- Maintained work area in a clean and neat fashion to stay productive.
- Operated the cash register.
Crew Member
Raising Cane's Restaurants
04.2014 - 08.2015
- Quickly recorded transactions in MICROS system to deliver prompt service.
Education
Bachelor Of Music - Music Theater/Vocal Performance
Oklahoma City University
Oklahoma City, OK2020
Minor In Business Entrepreneurship - undefined
Oklahoma City University
Oklahoma City, OK2020
Skills
- Problem Solving
- Quality Management Processes
- Strategic Vision
- Collaborate Cross-Functionally
- Technical Proficiency
Certification
- Certified Lean Six Sigma Green Belt, AIGPE - July 27th, 2023
Timeline
Change in Terms Associate
Capital One
02.2024 - Current
Sr. Collections Coordinator
Capital One
08.2020 - 02.2024
Stylist
J.Crew
04.2018 - 02.2020
Part Time Assistant Manager
Scrubs & Beyond
05.2015 - 08.2020
Crew Member
Raising Cane's Restaurants
04.2014 - 08.2015
Bachelor Of Music - Music Theater/Vocal Performance
Oklahoma City University
Minor In Business Entrepreneurship - undefined
Oklahoma City University
Similar Profiles
Devin HallDevin Hall
Inventory and Data Analytics Manager at CAPITAL ONEInventory and Data Analytics Manager at CAPITAL ONE
Sumahitha VadnalaSumahitha Vadnala
Director of Data Engineering at Capital OneDirector of Data Engineering at Capital One
Matthew CabreraMatthew Cabrera
Senior Software Engineer at Capital OneSenior Software Engineer at Capital One
Emily MartinEmily Martin
Vice President Client Services at Business Wise IncVice President Client Services at Business Wise Inc
Zachary SickelsZachary Sickels
Dispositions Manager at DMAX PropertiesDispositions Manager at DMAX Properties