Certified Mixologist and Bartender with formal training from The Texas School of Bartenders. Over a decade of experience in restaurants, sales, and customer relations. Proven ability to multitask, excel under stress, and deliver exceptional customer service, including upselling.
Hi, I’m
Connor Mcmahon
New Braunfels,TX
Summary
Overview
11
years of professional experience
1
Certification
Work History
High5 EntertainmentAustin
Bartender
09.2023 - Current
Job overview
- Dynamic Bartender at a Family Entertainment/Corporate Event Center
- Specializing in crafting artisanal cocktails and excelling in customer service
- Proficient with Toast POS, serving patrons across diverse entertainment areas
- Thriving in a high-volume atmosphere, adding vibrancy to guest experiences.
San Antonio
Private Event Bartender
08.2023 - Current
Job overview
- Specialized in creating bespoke beverage experiences for private events
- Custom mixology tailored to clients' preferences
- Collaborated with hosts to plan menus and set up bars to complement event themes
- Ensured responsible alcohol service and engaged with guests.
ChilisSeguin
Bartender
04.2023 - 09.2023
Job overview
- Expertise in food and drink menus, offering the best pairing recommendations
- Proficient multitasking, managing bar and lounge while serving the restaurant
- Created a positive atmosphere and built personal connections with guests.
AT&TNew Braunfels
Assistant Store Manager
08.2021 - 05.2023
Job overview
- Built trust and rapport with customers to provide tailored solutions
- Assisted customers with technology learning, pitched internet services, and fostered strong customer relationships.
Best BuySan Marcos
Customer Care Representative
06.2020 - 08.2021
Job overview
- Handled post-purchase customer issues, including returns, lost shipments, and price matches
- Demonstrated empathy, resolved issues, and built strong customer connections
- Trained in sales techniques to provide personalized product recommendations.
Olive GardenNew Braunfels
Server
09.2020 - 05.2021
Job overview
- Managed own money and ensured smooth meal service for guests
- Built rapport with guests, enhancing their dining experience.
Best BuySan Marcos
Sales Consultant
10.2016 - 06.2020
Job overview
- Provided product information and upsold Geek Squad services
- Offered exceptional customer service in inbound sales interactions.
Education
Texas School of BartendingAustin, TX
Bartending certification
08.2023
University Overview
New Braunfels High SchoolNew Braunfels, TX
High school diploma
05.2013
University Overview
Skills
- Upselling
- Cash Management
- Management Experience
- Active listener
- Adaptability
- Multitasking
- Close attention to detail
- Teamwork
- Uplifting personality
- Restaurant experience
- Conflict management
- Customer service
- Sales
- Bartending
- Serving Experience
- POS
Certification
- TABC Certified, 04/2023, 04/2025
- Food Handler Certification, 04/2023, 04/2025
Assessments
Assessments
- Work style: Reliability, 08/2023, Proficient, Tendency to be reliable, dependable, and act with integrity at work
- Food service: Customer situations, 08/2023, Proficient, Identifying and addressing customer needs in a food service setting
- Sales skills, 12/2020, Proficient, Influencing and negotiating with customers
- Customer service, 12/2020, Proficient, Identifying and resolving common customer issues
- Food service: Customer situations, 03/2023, Proficient, Identifying and addressing customer needs in a food service setting
- Bartending, 07/2023, Proficient, Understanding, pouring, and mixing drink orders
- Attention to detail, 05/2023, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
- Retail customer service, 07/2023, Proficient, Responding to customer situations in a retail setting
- Sales fit, 07/2023, Proficient, Measures the traits that are important for success in sales positions
Timeline
Bartender
High5 Entertainment
09.2023 - Current
Private Event Bartender
08.2023 - Current
Bartender
Chilis
04.2023 - 09.2023
Assistant Store Manager
AT&T
08.2021 - 05.2023
Server
Olive Garden
09.2020 - 05.2021
Customer Care Representative
Best Buy
06.2020 - 08.2021
Sales Consultant
Best Buy
10.2016 - 06.2020
Texas School of Bartending
Bartending certification
New Braunfels High School
High school diploma
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