Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Connor Crosby Mills

Ocoee

Summary

Dedicated EMT student with strong situational awareness, teamwork, and hands-on problem-solving experience seeking a Firefighter/EMT position. Committed to delivering high-quality patient care, maintaining scene safety, and supporting fire rescue operations while advancing through Fire Academy training.

Diligent [Desired Position] with strong background in guest service. Proven ability to manage guest interactions and resolve issues effectively, ensuring positive experience. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Experienced with guest interaction and issue resolution. Utilizes strong communication and problem-solving skills to enhance guest satisfaction. Track record of maintaining high standards in fast-paced environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Guest Services Specialist

Toyota of Clermont
Clermont, FL
11.2024 - 07.2025
  • Maintained safety in fast-paced environment; evaluated vehicle performance; communicated effectively under pressure; demonstrated situational awareness.
  • Provided exceptional customer service through effective communication and problem-solving skills.
  • Managed customer inquiries using dealership management software to ensure efficient resolution.

Guest Services & Maintenance Associate

Topgolf
Orlando, FL
09.2022 - 10.2024
  • Enforced safety procedures; responded to hazards; supported team operations; handled high-volume situations.
  • Conducted regular inspections of facilities to ensure safety and operational efficiency.
  • Performed routine maintenance tasks, including plumbing, electrical, and HVAC repairs.

Produce Associate

Martin’s Giant Inc.
Hagerstown, MD
04.2023 - 05.2023
  • Managed heavy inventory; maintained safe work areas; met physical demands consistently.
  • Managed daily inventory levels to ensure optimal product availability.
  • Trained new employees on safety protocols and best practices in produce handling.

Photo Specialist

Colorvision, Universal Studios Orlando
Orlando, FL
06.2020 - 07.2022
  • Operated equipment under pressure; maintained efficiency with large crowds; strong communication skills.
  • Collaborated with team members to enhance customer experience through effective service delivery.
  • Operated advanced photo processing equipment to ensure high-quality image production.

Education

Associate of Science - Computer Science

Valencia College

Diploma -

North High School
Hagerstown, MD

Skills

  • Patient Assessment & Communication
  • Scene Safety & Awareness
  • Emergency Response Support
  • Team Coordination
  • Mechanical Troubleshooting
  • Physical Stamina
  • Bilingual: English & Spanish
  • Strong empathy
  • Customer service
  • Computer skills
  • Flexible schedule
  • Teamwork
  • Exceptional communication
  • Guest relations

Certification

  • EMT Certification (In Progress)
  • CPR/BLS (Add if completed)
  • Firefighter I & II (Planned)

Interests

  • DIY and Home Improvement
  • Working on cars
  • Gym Workouts
  • Volunteering

Timeline

Guest Services Specialist

Toyota of Clermont
11.2024 - 07.2025

Produce Associate

Martin’s Giant Inc.
04.2023 - 05.2023

Guest Services & Maintenance Associate

Topgolf
09.2022 - 10.2024

Photo Specialist

Colorvision, Universal Studios Orlando
06.2020 - 07.2022

Associate of Science - Computer Science

Valencia College

Diploma -

North High School