Led strategic sales initiatives, increasing market share in the cordless power tool industry.
Coordinated strategic implementation of new products throughout the I-95 district.
Responsible for a $10M+ market across five stores, consistently exceeding monthly goals.
I created a CRM system within my region that allowed me to put out campaigns and shoutouts for new information regarding TTi.
Server
Martuscelli Restaurant Group
Newark, DE
01.2022 - 07.2024
Demonstrated strong interpersonal and communication skills in a fast-paced restaurant environment.
Delivered high-quality customer service with professionalism and respect.
Effectively handled challenging customer interactions under pressure while maintaining composure.
Server
Aqua Bar & Grill
Rehoboth Beach, DE
06.2020 - 08.2021
Provided exceptional service while managing high guest volumes.
Maintained a professional demeanor and accommodated guest needs promptly and respectfully.
Resolved customer concerns efficiently in a high-pressure environment.
Education
Bachelor of Science - Marketing
University of Delaware
Newark, DE
05.2023
Skills
Proficient in Microsoft Excel and Power Bi
Leadership
Team building
Deal closing
Customer acquisition
CRM implementation
Tableau creation
Market analysis
Time management
Leadership
Sigma Phi Epsilon, DE Alpha Chapter
- President (Dec 2021 – Dec 2022)
- Vice President of Programming (Nov 2020 – Dec 2021)
- Member (Fall 2019 – Spring 2023)
Junior IT Support Specialist (Intune | AD | M365 | SAP) at Techtronic Industries - TTIJunior IT Support Specialist (Intune | AD | M365 | SAP) at Techtronic Industries - TTI