Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Connor Navarrete

Houston,TX

Summary

Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


Following all of Christ for all of life, I strive to honor God in everything I do, including hard work and dedication. A part of what that means is that every believer has been called to be a disciple-maker. That means every second of every day is another opportunity to lay down our lives for the people around us, teaching them to obey everything Jesus has commanded.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Banker

Frost Bank
05.2024 - Current

March 2022 - May 2024

Bank Teller

  • Development of ICE core values.
  • Built and strengthened long-term customer relationships by leveraging excellent interpersonal and communication skills.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Won referral contest for most revenue produced.

Youth Development Leader

First Baptist Academy
06.2020 - 03.2022
  • Planned and implemented wide-ranging programs, encapsulated learnings and fielded events.
  • Held regular meetings with parents and teachers to discuss progress or regress of child's schooling, general behavior and specific issues.
  • Worked with children of varying age, interest, skill and developmental levels.

Sports and Fitness Associate

Bradshaw Fitness Center
10.2019 - 08.2021
  • Helped facility members reach health and fitness goals.
  • Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Customer Service Associate

Lowes Home Improvment
02.2018 - 06.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Student Ministry Intern

Houston Northwest Church
05.2017 - 02.2018
  • Was involved in preaching, leading worship, small groups, and facilitating board and audio during service.
  • Assisted in Student outreach programs in Cypress and other local communities to increase church attendance and youth involvement.
  • Mentored youth by attending youth ministry activities, active listening and disciple making.
  • Held training seminars on how to multiple God’s kingdom through organic and natural disciple-making.
  • Guest preached at multiple churches in regard to disciple-making.

Education

Master of Arts - Christian Counseling

Houston Christian University
07-2026

Bachelor of Arts - Theological Studies

Houston Baptist University
12.2021

Lone Star College System
Cypress, TX
12.2018

High School Diploma -

Cy-Fair High School
Cypress, TX
05.2017

Skills

  • Customer Relationship Development
  • Meeting Facilitation
  • Crisis Management
  • Time Management
  • Organized and Efficient
  • Trained in Natural & Organic Disciple-Making
  • Public Speaking
  • Proficient In Multiple Styles Of Writing
  • Fluent Reader of Literature
  • 10 Years Experience In Ministry

Affiliations

  • Financial Peace University 2022
  • USAPL Member (2018-Current)
  • Gideon Institute of Christian Psychology and Counseling (2022-Current)

Certification

  • OSHA Certified
  • NFHS Fundamentals of Coaching Certified
  • CPR Certified



References

  • Dr. Jacob Phelps, Pastor/Teacher, (940-372-0754)
  • John Pearson President/CEO, Action Professional Outsourcing, (325-668-1163)
  • Steve Gleinser, VP Corporate Banking Frost Bank, (281-684-8088)

Timeline

Personal Banker

Frost Bank
05.2024 - Current

Youth Development Leader

First Baptist Academy
06.2020 - 03.2022

Sports and Fitness Associate

Bradshaw Fitness Center
10.2019 - 08.2021

Customer Service Associate

Lowes Home Improvment
02.2018 - 06.2020

Student Ministry Intern

Houston Northwest Church
05.2017 - 02.2018
  • OSHA Certified
  • NFHS Fundamentals of Coaching Certified
  • CPR Certified



Master of Arts - Christian Counseling

Houston Christian University

Bachelor of Arts - Theological Studies

Houston Baptist University

Lone Star College System

High School Diploma -

Cy-Fair High School
Connor Navarrete