Connor Nielsen
Williamstown,MA
Summary
Detail-oriented with experience in ice rink operations and IT support. Proficient in network troubleshooting and hardware installation, ensuring optimal system performance. Committed to maintaining high safety standards and seamless functionality in all operations. Eager to leverage skills for career advancement in a dynamic environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Rink Maintainer
City of North Adams
North Adams, Massachusetts
07.2024 - Current
- Managed daily operations of ice rink facilities, ensuring optimal functionality and user experience.
- Performed regular inspections of rink equipment, upholding safety standards and minimizing risks.
- Maintained cleanliness and proper upkeep of rink facilities to create welcoming and safe environments.
- Trained new employees in operational procedures and customer service protocols.
IT Assistant
McCann Technical School
North Adams, Massachusetts
06.2025 - 09.2025
- Installed new software applications and troubleshot existing software issues.
- Assisted in maintaining and updating school software applications and systems.
- Troubleshooted internet connectivity issues on both wired and wireless networks.
- Coordinated hardware installations and repairs for classroom equipment.
- Monitored inventory of IT supplies and ordered necessary materials.
Cashier
Walmart
North Adams, Massachusetts
09.2023 - 09.2024
- Handled cash, credit, and debit transactions with accuracy and security.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Collaborated with team members to ensure smooth store operations during peak hours.
Education
High School Diploma -
McCann Technical School
North Adams, MA06-2025
Some College (No Degree) - Networking And Cybersecurity
Berkshire Community College
Pittsfield, MASkills
- Hardware and software installation
- Network troubleshooting
- Cybersecurity fundamentals
- Web development
- Problem solving
- Attention to detail
- Time management
- Effective communication
Certification
- TestOut PC Pro Certification, June 21 2023
Accomplishments
- 1st Place SkillsUSA Web Development Local Competition 2025
- 1st Place SkillsUSA Web Development Local Competition 2024
- 2nd Place SkillsUSA Web Development District Competition 2025
- 2nd Place SkillsUSA Web Development District Competition 2024
- 3rd Place SkillsUSA Networking Competition 2025
- 3rd Place SkillsUSA Web Development Local Competition 2022
- Excellence in CP Geometry 2023
Timeline
IT Assistant
McCann Technical School
06.2025 - 09.2025
Rink Maintainer
City of North Adams
07.2024 - Current
Cashier
Walmart
09.2023 - 09.2024
High School Diploma -
McCann Technical School
Some College (No Degree) - Networking And Cybersecurity
Berkshire Community College