Connor Northcutt
Army National Gaurd
Jacksonville,IL
5
years of professional experience
Adaptable Customer Service Professional with a strong background in mechanical maintenance. Enhanced store performance and team development through attention to detail and collaboration. Resolved issues and improved customer satisfaction while training new employees.
Work History
Team Member
1 Year 2 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Operated point-of-sale system efficiently, processing transactions and managing cash handling.
- Maintained inventory accuracy through regular stock checks and organized product displays.
- Trained new employees on store procedures, customer service standards, and safety protocols.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.
Wheeled Vehicle Mechanic (91B)
2 Years 5 Months- Conducted preventative maintenance on various military vehicles, enhancing reliability and performance.
- Diagnosed and repaired mechanical issues in wheeled vehicles, ensuring operational readiness.
- Oversaw inspections of vehicle systems, implementing corrective actions to maintain safety standards.
- Trained junior mechanics on equipment operation and maintenance procedures, fostering skill development.
Lube Technician
7 Months- Streamlined lubrication procedures, reducing service time while maintaining high-quality standards.
- Maintained inventory of lubricants and supplies, ensuring timely restocking.
- Assisted in diagnosing mechanical issues, supporting technicians in troubleshooting processes.
- Implemented safety protocols to enhance workplace safety standards during service operations.
Lube Technician
2 Years 4 Months- Performed routine oil changes and fluid checks to ensure vehicle performance.
- Conducted thorough inspections of vehicles for maintenance needs and safety concerns.
- Collaborated with service team to prioritize work orders and improve workflow efficiency.
- Trained new technicians on proper lubrication techniques and equipment usage.
Education
High School Diploma
Skills
Oil change expertise
Tire changing and rotation
Problem-solving
Vehicle maintenance
Customer service
Oil change services
Tire service operations
Timeline
Team Member
Dunham's Sports
06.2025 - CurrentRead More
Lube Technician
Wellenreiter Automotive
10.2024 - 05.2025Read More
Wheeled Vehicle Mechanic (91B)
Army National Gaurd
03.2024 - CurrentRead More
Lube Technician
Marshall Chevrolet
11.2021 - 03.2024Read More
North Greene High School
High School Diploma
Read More