Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Derrick Lewis

Roanoke,VA

Summary

Dedicated and professional individual with a strong background in customer service and safety. Demonstrated expertise in teamwork, collaboration, and consistently enhancing customer satisfaction and operational efficiency. Proven track record in traffic control and sanitation, resulting in significant improvements in workplace safety and sanitation standards. Skilled in defensive driving and problem-solving, ensuring reliability and the delivery of high-quality service.

Overview

6
years of professional experience

Work History

Wendys

Crew Member
05.2018 - 09.2018

Job overview

  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from management team.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Sams Club

Cart Attendant
09.2018 - 05.2023

Job overview


  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Periodically disinfected carts preventing spread of disease.
  • Adhered consistently to store policies on safety measures like wearing reflective gear while working outdoors.
  • Assisted customers with loading and unloading purchases, providing exceptional service and support.

Awp

Traffic Controller/ Flagger
05.2023 - 06.2023

Job overview

  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Directed traffic in construction sites to maintain safe conditions for workers and motorists.
  • Assembled signs and cones to direct traffic through construction sites.
  • Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
  • Controlled pedestrian movements to prevent intrusion into work zones.
  • Worked with foreman to create effective temporary traffic control schemes.

Action Personell

Sanitation
06.2023 - 08.2023

Job overview

  • Picks up trash and refuse from homes and business establishments; dumps the containers into the truck, and returns the containers to proper places
  • Cleans areas around containers and other assigned areas
  • Reports violations of refuse ordinances to supervisor
  • Collects brush and tree trimmings
  • Observes all safety policies and procedures
  • Performs routine, repetitive, and heavy manual labor in the collection and disposal of solid waste and brush in varying weather conditions
  • Performs other duties as assigned
  • Improved overall sanitation efficiency by implementing and maintaining proper cleaning procedures.
  • Upheld sanitation regulations by properly disposing of waste materials according to established protocols.
  • Adhered to strict sanitation standards, minimizing the risk of foodborne illness or contamination.
  • Increased efficiency by utilizing appropriate tools and equipment for sanitation tasks.

Bjs

Merchandiser
08.2023 - 10.2023

Job overview

  • Stocks, rotates, and stores general merchandise and/or food in the club
  • Ensures that all merchandise is clearly labeled and fully stocked
  • Maintains the neat and clean environment of the club by removing all trash and debris from the store
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Inspected merchandise for quality and arranged proper display location on floor.

Pti Transportation

Transport Driver
10.2023 - 06.2024

Job overview

  • Maintained high customer satisfaction by working quickly and accurately.
  • Operated with safety and skill to avoid accidents and delays.
  • Handled emergencies effectively, following appropriate protocols to protect cargo and avoid delays.
  • Trained new transport drivers, focusing on safe driving habits and company policies adherence.
  • Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Maintained a clean driving record, adhering to all traffic laws and safety regulations.

Take 5 Oil Change

Lube Technician
06.2024 - 08.2024

Job overview

  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.

Dodges Chicken

Team Member
08.2024 - Current

Job overview

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

William Fleming High school
Roanoke, VA

High school
06.2019

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Schedule maintenance
  • Customer relations
  • Maintaining safety
  • Managing paperwork
  • Defensive driving
  • Dependable and responsible
  • Fluid checks
  • Oil changes
  • Safety checks
  • Oil change expertise
  • Two-way radio proficiency
  • Visual observation
  • Valid state driver's license
  • Traffic control supervisor
  • Heavy lifting
  • Strong work ethic
  • Flexible schedule
  • Effective multitasking
  • Stock rotation
  • Pricing and shelf labeling
  • Friendly and outgoing
  • Reliable and punctual
  • Active listener
  • Store maintenance

Timeline

Team Member

Dodges Chicken
08.2024 - Current

Lube Technician

Take 5 Oil Change
06.2024 - 08.2024

Transport Driver

Pti Transportation
10.2023 - 06.2024

Merchandiser

Bjs
08.2023 - 10.2023

Sanitation

Action Personell
06.2023 - 08.2023

Traffic Controller/ Flagger

Awp
05.2023 - 06.2023

Cart Attendant

Sams Club
09.2018 - 05.2023

Crew Member

Wendys
05.2018 - 09.2018

William Fleming High school

High school

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Derrick Lewis