Connor Reeve
Crowley,LA
Summary
Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead AV Lead
Go Media
06.2020 - Current
- Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
- Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
- Enhanced audio quality for presentations with meticulous attention to microphone placement and sound mixing.
- Provided exceptional customer service, anticipating and fulfilling clients'' needs regarding audiovisual requirements for their events.
- Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
- Consistently met tight deadlines by prioritizing tasks, effectively managing time, and working efficiently under pressure.
- Optimized projector displays by accurately calibrating projectors for various screen sizes and resolutions to meet client specifications.
- Demonstrated flexibility in adapting to last-minute changes in event schedules or technical requirements while maintaining a professional demeanor throughout challenging situations.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Pulled and terminated variety of cables.
- Performed service and system maintenance as directed.
- Trained event staff on proper use of audio and visual equipment.
- Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AV equipment or setup procedures.
- Assisted in the creation of visually compelling presentations by consulting with clients on their content and design preferences for projected materials.
Dispatcher
SYNY Logistics
05.2019 - 03.2020
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Ensured compliance with local, state, and federal regulations related to emergency communications.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Answered phone calls and responded to customer emails.
- Minimized cost of operations by optimizing routes for drivers to align with budget.
- Analyzed customer feedback and provided solutions to improve customer service.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Education
High School Diploma -
O. Comeaux High School
Lafayette, LA05.2019
Skills
- Stress management
- Decision making
- Strategic planning
- Project management
- Self-awareness
- Resourcefulness
- Digital literacy
- Work-life balance
- Goal setting
- Effective communication
- Active listening
- Organizational skills
- Critical thinking
Certification
Extron AV associate
Audinate Dante level 1
Crestron toolbox
Extron Toolbelt
Extron Control Specialist
Biamp TesiraForte
Timeline
Lead AV Lead
Go Media
06.2020 - Current
Dispatcher
SYNY Logistics
05.2019 - 03.2020
High School Diploma -
O. Comeaux High School
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