Summary
Overview
Work History
Education
Skills
Presentations
Commendations
Community Service
Leadership
Research
Timeline
Generic

Connor Refaey

New Orleans,LA

Summary

Motivated psychology and criminology student, dedicated to examining the intersections of trauma, social systems, and policy reform within the justice system. Passionate about leveraging psychological research and trauma-informed methodologies to advocate for criminal justice reform, enhance community resilience, and foster ethical policy development. Committed to contributing insights that drive meaningful change, and promote a more equitable justice landscape.

Overview

4
4
years of professional experience

Work History

Guest Service Expert

Marriott Hotel
New Orleans
01.2024 - Current
  • Resolved over 200 guest inquiries and concerts promptly to maintain service quality.
  • Maintained professional appearance and positive attitude.

Marine Science Technician

U.S. Coast Guard
New Orleans
06.2021 - 09.2023
  • Personally reviewed 48 safety and security plans prior to facility inspections to ensure compliance with maritime and environmental standards.
  • Conducted over 150 inspections and collaborated with interdisciplinary teams to assess risk, enforce compliance, and promote safety.

Education

Bachelor of Science - Psychology, Criminology & Justice

Loyola University
New Orleans
05.2026

Bachelor of Science - Psychology

American Military University
Charles Town, WV
12.2022

Skills

  • Youth mentoring skills
  • Community outreach
  • Research methodologies and data interpretation
  • Skilled in office productivity software
  • Teamwork and collaboration
  • Flexible and adaptable

Presentations

Psychology of Trauma and Disaster 

  • Presented an analysis of resilience frameworks at individual, community, and systemic levels following trauma exposure as part of the course’s final project.

Commendations

Three Coast Guard Good Conduct Medals

  • For three consecutive years of exemplary service.
  • I received my first good conduct medal after two and a half years of service, following two more before separating from the U.S. Coast Guard.

Coast Guard Meritorious Team Commendation

  • For outstanding work as a unit.

Community Service

Hagar’s House 

Service-Learning Volunteer, 09/01/25, Present 

  • Devote approximately 3 hours weekly to helping residents with childcare, cleaning, and organizing shared spaces.
  • Took initiative to replace stolen bicycles for residents by finding and buying affordable options using personal funds.
  • Engage with children through trauma-informed care practices and empathetic communication.

Philosopher Kids

Reading facilitator, 10/01/24, Present

  • Facilitate after-school reading and discussion sessions for elementary students (grades 1-5).
  • Encourage moral reasoning and critical thinking through guided discussion and open-ended questioning.

Leadership

Student Representative

Department of Psychology, Loyola University, 01/01/24, Present

  • Serve as liaison between students and faculty to enhance communication and engagement.
  • Attend monthly departmental meetings and collaborate on student support and program initiatives.

Research

Research Methods in Criminology

Student Researcher 

  • Designed an independent research proposal examining how grassroots movements influence criminological policy and public perception.
  • Developed survey methodology targeting college populations to assess advocacy participation and attitudes toward reform movements (e.g., Black Lives Matter, Victims’ Rights Act).

Behavioral Neuroscience

Laboratory Student

  • Learned and applied neuroanatomic dissection techniques through a full sheep brain dissection and labeling project.
  • Developed an understanding of neural systems and their relationship to behavior and cognitive processes.

Timeline

Guest Service Expert

Marriott Hotel
01.2024 - Current

Marine Science Technician

U.S. Coast Guard
06.2021 - 09.2023

Bachelor of Science - Psychology, Criminology & Justice

Loyola University

Bachelor of Science - Psychology

American Military University
Connor Refaey
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