Connor Ridgeway
States Mortgage Company Inc.
Charlotte,NC
1
Certification
9
years of professional experience
Mortgage lending professional with comprehensive experience in loan origination and client advisement. Proven ability to streamline loan processing and ensure adherence to regulatory requirements while maintaining strong client relationships. Valued for collaborative teamwork and results-driven approach, adapting seamlessly to changing market conditions. Fast learner with new programs and protocols.
Work History
Mortgage Loan Officer
8 Months- Evaluated borrower financial profiles to determine loan eligibility and risk assessment.
- Assisted clients in navigating mortgage options, enhancing customer satisfaction and retention.
- Collaborated with title companies to streamline closing processes.
- Implemented process improvements that reduced loan processing time and increased efficiency.
- Analyzed market trends to advise clients on optimal timing for mortgage applications.
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
Server
1 Year 9 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed accurate order processing and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen team to ensure quality food presentation and prompt service.
- Trained new staff on menu items, service protocols, and operational efficiency.
- Coordinated food and beverage orders for timely service to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
2 Years 8 Months- Cultivated relationships with regular customers to enhance guest satisfaction and loyalty.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cleared and reset tables in dining area to maintain cleanliness and readiness for guests. to keep dining room and work areas clean.
- Arranged and prepared tables to create memorable dining experiences that encouraged repeat visits.
- Ensured compliance with legal age requirements by checking ID for alcohol sales. for minimum age for sale of alcoholic beverages.
Student Teacher
5 Months- Collaborated with marching band, wind ensemble, concert band, and percussion ensemble to enhance students' musical comprehension and performance skills.
- Designed lessons for students using various teaching methods and modern classroom technologies.
- Worked with classroom teacher to learn about current standards and best practices.
- Supported classroom management of rules, procedures, and expectations to foster a disciplined learning environment.
- Maintained communication with students and parents regarding upcoming concerts and events to strengthen community engagement and support.
- Communicated with parents about students' behavior in classroom.
Team Leader
2 Years- Mentored employees to ensure timely and accurate completion of assigned duties.
- Conducted training sessions and mentored team members to enhance productivity and commitment to friendly service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Cultivated open, professional relationships with team members to facilitate swift resolutions of various issues.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Bachelor of Arts - Music Education
- Dean's List: Fall 2019, Fall 2020, Spring 2021, Spring 2022
- Chancellors List: Spring 2020
- Marching Band Scholarship Recipient
- Relevant Coursework: Student Teaching & Children's Choir Lab ensemble
- Phi Mu Alpha Sinfonia INC. Fraternity Education Officer, Warden
- Extracurricular Activities: Pride of Niner Nation Marching Band, Commencement Band
- GPA: 3.51 GPA
High School Diploma
- National Honors Society Member
- Extracurricular Activities: Marching Band, Jazz Band
- Completed AP course in Music Theory
Skills
Loan Application Guidance
Loan origination
Mortgage regulations
Financial analysis
Financial Counseling
Transactions and Cash Handling
Excel functions
Client Relationship Building
Customer rapport
Conflict resolution
Assessment administration
Undergraduate Teaching
Affiliations
- National Association for Music Educators
- Phi Mu Alpha Sinfonia Inc.
- National Honors Society
Certification
- North Carolina MLO License
- Virginia MLO License
- Texas MLO License
- California MLO License
- Washington MLO License
- Tennessee MLO License
- Florida MLO License
- Alabama MLO License
- Georgia MLO License
- Louisiana MLO License
- Colorado MLO License
Timeline
Mortgage Loan Officer
States Mortgage Company Inc.
12.2025 - CurrentRead More
Server
Iron Dish Korean BBQ
01.2024 - 10.2025Read More
Student Teacher
Cox Mill High School
07.2023 - 12.2023Read More
Server
Cracker Barrel Old Country Store Inc
05.2021 - 01.2024Read More
Team Leader
Chick-fil-A
12.2017 - 12.2019Read More
North Henderson High School
High School Diploma
Read More
University of North Carolina At Charlotte
Bachelor of Arts from Music Education
Read More