Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Admissions and Records Representative
Governors State University | IL
09.2022 - Current
Responsible for overseeing all of our client relations in the Registrar's Office including walk ins, phone calls, and emails
Work with students, advisors, faculty, and division chairs to ensure proper registration on all levels
Work with faculty and division chairs to make necessary grade changes
Act as a liaison between students and different departments within the University
Fulfilling student licensure paperwork for education verification
Fulfill student background checks from third party vendors
Fulfill transcript orders for current and former students
Maintaining all student records and forms, including address changes, name changes, FERPA forms, and more.
Sales Associate
Omaha Steaks | IL
01.2021 - 05.2022
Operated POS cash register, handling an average of 50 transactions daily, and counted the money in cash drawers to ensure accuracy
Maintained an average of $115 in client sales each week
Established personal connections with customers, exceeding customer service expectations
Knowledgeable about all products in the store with the ability to pair food items that work well together.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.