Connor Tabbert
Cedar Falls,IA
Summary
Adaptable Customer Service Representative with skills in handling high-stress situations and resolving customer complaints. Personable and enthusiastic professional skilled in customer service, communication, and building rapport with clients. Strong multitasking and organizational abilities honed through diverse customer-facing roles.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Planet Fitness
05.2024 - Current
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
Para Educator
Cedar Falls High School
10.2023 - 05.2024
- Collaborated with instructors to develop engaging lesson plans.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Bachelor of Arts - Physical Education
University of Northern Iowa
Cedar Falls, IA05-2025
Associate of Arts -
North Iowa Area Community College
Mason City, IA05-2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Relations
- Basic Math Skills
Timeline
Customer Service Representative
Planet Fitness
05.2024 - Current
Para Educator
Cedar Falls High School
10.2023 - 05.2024
Bachelor of Arts - Physical Education
University of Northern Iowa
Associate of Arts -
North Iowa Area Community College
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