Connor Troutman
Puyallup,WA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
2
2
years of professional experience
Work History
Shift Supervisor
Papa Murphy's
09.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Crew Member
Burger King
07.2021 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Applied Science - Human Services
Tacoma Community College
Tacoma, WA06.2025
High School Diploma -
Puyallup High School
Puyallup, WA06.2023
Skills
- Staff Management
- Train Employees
- Hiring and Training
- Cash Handling Expertise
- Handle Materials
- Constructive Feedback
- Cash Register Operations
- Changing Out Tills
- Guest Satisfaction
Timeline
Shift Supervisor
Papa Murphy's
09.2022 - Current
Crew Member
Burger King
07.2021 - 03.2022
Associate of Applied Science - Human Services
Tacoma Community College
High School Diploma -
Puyallup High School
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