Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Connor Udelhoven

Connor Udelhoven

Little Chute

Summary

Detail-oriented and motivated aspiring Network Engineer with hands-on experience from internships and lab environments configuring routers, switches, and firewalls. Possesses strong foundational knowledge of networking protocols (TCP/IP, DNS, DHCP, OSPF), VLAN configuration, and subnetting. Experienced in troubleshooting and basic network security, with exposure to monitoring tools such as Wireshark and SolarWinds.

Currently pursuing CompTIA Network+ and Cisco CCNA certifications, demonstrating a commitment to continuous learning and technical growth. Passionate about enhancing service delivery through effective teamwork, adaptability, and a proactive approach to problem-solving. Proven ability to thrive in fast-paced environments and contribute meaningfully to organizational goals.

Overview

11
11
years of professional experience

Work History

Service Technician

Red-D-Arc
08.2024 - Current
  • Maintained and repaired welding equipment, achieving 70% uptime across client operations through proactive service and quick response to breakdowns.
  • Diagnosed complex technical issues using systematic troubleshooting, contributing to a 15% reduction in repeat service calls.
  • Performed precise diagnostics and repairs on specialized machinery, documenting 100% of service procedures to ensure traceability and compliance.
  • Implemented preventative maintenance protocols, extending equipment lifespan by an average of 20% and reducing unplanned failures.
  • Resolved critical equipment failures with rapid response—averaging a 4-hour turnaround—minimizing client production delays and enhancing customer satisfaction.
  • Consistently met or exceeded service completion targets, achieving on-time delivery in 95% of cases while maintaining high quality standards.
  • Collaborated with clients and internal teams to troubleshoot complex issues, improving service efficiency and customer outcomes.
  • Mentored junior technicians and shared expertise, contributing to a 25% improvement in team diagnostic accuracy.
  • Developed creative solutions for unique equipment challenges, reducing custom repair lead time by 30%.
  • Adapted standard procedures to meet specialized client requirements without compromising safety or compliance standards.

Firefighter/EMT

Suamico Fire Department
02.2018 - 05.2020
  • Responded to 100+ emergency calls annually, providing critical medical care and fire suppression services with an average response time under 8 minutes, ensuring rapid and effective incident resolution.
  • Delivered life-saving interventions to patients in high-pressure environments, contributing to a 98% patient stabilization rate during emergency medical calls.
  • Maintained and inspected 100% of assigned firefighting and EMS equipment daily, ensuring operational readiness and compliance with departmental safety protocols.
  • Documented emergency response details with 100% accuracy, supporting legal, operational, and medical reporting requirements.
  • Operated effectively within firefighting teams during structure fires, vehicle extractions, and hazardous materials incidents, supporting safe and coordinated emergency operations.
  • Assessed dynamic emergency scenes, identified hazards, and executed strategic responses, improving scene safety and minimizing risk to civilians and crew.
  • Participated in monthly training drills and quarterly certification exercises, maintaining full compliance with local and national firefighting/EMT standards.
  • Led or supported 10+ community safety education events per year, increasing public awareness of fire prevention and emergency preparedness.
  • Assisted senior officers in planning and executing 20+ training exercises, contributing to enhanced team readiness and skill development.
  • Volunteered for additional emergency deployments and public outreach programs, demonstrating strong commitment to community service and departmental excellence.

Safety Assistant

University of North Dakota
08.2018 - 06.2019
  • Enforced safety protocols across 20+ campus facilities, contributing to a 30% reduction in safety incidents over a 12-month period by proactively identifying and addressing potential hazards.
  • Conducted weekly safety inspections, documenting an average of 15 safety violations per quarter, and ensuring 100% corrective action compliance within mandated timelines.
  • Assisted in emergency response planning and coordinated quarterly campus-wide safety drills, improving emergency preparedness scores by 20% based on post-drill assessments.
  • Analyzed safety reports and incident data to identify recurring risk patterns, recommending targeted improvements that resulted in a 25% drop in repeat violations.
  • Partnered with faculty and administration to design and implement 3 major safety initiatives, including improved signage, updated evacuation plans, and expanded training programs—boosting overall campus safety ratings.
  • Supported compliance with OSHA, ADA, and university-specific safety standards, maintaining full regulatory compliance during internal and external audits.

Tower Technician

Tower Technologies LLC
02.2017 - 04.2018
  • Performed maintenance and equipment installation on 50+ telecommunications towers, ensuring 99.5% system uptime and full compliance with FCC and OSHA standards.
  • Executed precise antenna alignments and cable installations, completing projects 10–15% ahead of schedule while maintaining adherence to strict safety and technical protocols.
  • Led tower climbing operations on structures up to 500 feet, overseeing team safety and task execution with zero safety incidents over a 24-month period.
  • Conducted monthly structural integrity inspections across multiple sites, identifying and addressing potential failure points—reducing system failures by 35% through proactive maintenance.
  • Implemented preventative maintenance procedures that extended equipment lifespan by 20–25%, cutting long-term operational costs for clients.
  • Developed creative installation solutions for challenging terrain and adverse weather, reducing average service interruption time by 40% in remote deployments.
  • Trained and mentored 3+ junior technicians, improving overall team efficiency and field readiness.
  • Analyzed signal strength data and troubleshot connectivity issues, implementing targeted fixes that improved network reliability across multiple tower sites.
  • Executed critical tower maintenance operations requiring precise antenna alignment and structural integrity checks while maintaining strict compliance with safety protocols.

Carpenter

Judd Construction
06.2014 - 07.2017
  • Executed precision carpentry on 10+ residential construction and renovation projects, consistently delivering work that met 100% of blueprint specifications and local building codes.
  • Built and installed custom cabinetry, framing, and trim with less than 3% material waste, utilizing efficient cutting and layout strategies—completing 90% of projects ahead of schedule.
  • Collaborated with contractors and designers on dozens of custom builds, resolving on-site structural challenges and adapting plans to meet evolving client needs—resulting in a 95% client satisfaction rate.
  • Developed and implemented alternative joinery techniques that improved structural integrity and reduced assembly time by up to 25%, increasing overall project throughput.
  • Maintained an accident-free work record over multiple years by strictly adhering to OSHA safety standards and job site best practices.
  • Contributed to 10+ high-end residential remodels, including custom kitchens, staircases, and built-ins, enhancing property value and client retention.

Education

Network Engineer Professional - Network Engineering

NGT Academy
Online
03-2026

Certificate - Software Engineering

Coding Temple
06.2025

Bachelors - Computer Science

Arizona State University
06.2024

Bachelors - Aerospace Science

University of North Dakota
06.2020

Skills

  • Network system implementation
  • Proficient in Cisco and Juniper technologies
  • Local and wide area network efficiency
  • Expertise in TCP/IP protocols
  • Skilled in configuring enterprise firewall solutions
  • VLAN setup and management
  • Skilled in secure VPN implementation
  • DHCP and DNS setup
  • Technical Troubleshooting
  • Routine maintenance practices
  • Effective team engagement
  • Safety compliance procedures
  • Experienced in Python programming
  • Application development
  • Proficient in HTML coding
  • Java application design

Websites

Timeline

Service Technician

Red-D-Arc
08.2024 - Current

Safety Assistant

University of North Dakota
08.2018 - 06.2019

Firefighter/EMT

Suamico Fire Department
02.2018 - 05.2020

Tower Technician

Tower Technologies LLC
02.2017 - 04.2018

Carpenter

Judd Construction
06.2014 - 07.2017

Certificate - Software Engineering

Coding Temple

Bachelors - Computer Science

Arizona State University

Bachelors - Aerospace Science

University of North Dakota

Network Engineer Professional - Network Engineering

NGT Academy

Similar Profiles

CREATE PROFILE